Inside Sales Manager, USCA Refinish

As the Inside Sales Manager – Refinish, you will lead PPG's Refinish Coatings inside sales channel, driving profitable growth through strategic oversight, team development, and performance management. You will bridge sales execution, route-to-market strategy, and collaboration. You will report to the Global Customer Service Director.

Responsibilities

• Manage the Inside Sales Representative team against defined goals (revenue targets, pipeline health, AR currency at 87%, account retention)
• Conduct regular 1:1s, performance reviews, and create individualized development plans
• Recruit, onboard, and retain top sales talent; foster a high-accountability, growth-oriented team culture
• Analyze territory data to identify growth opportunities, at-risk accounts, and resource priorities
• Increase adoption of lead generation and digital prospecting tools; lead Commercial Excellence projectsCross-Functional Collaboration & Customer Advocacy
• Be a primary Inside Sales liaison to CTMs, Customer Service, Marketing, Supply Chain, Labs, and XSBU teams
• Deliver training on Refinish product knowledge, consultative selling, and objection handling
• Recommend and implement operational improvements to evolve the Inside Sales responsibility
• Understand the prospect's needs and market solutions which align to those needs.

Qualifications

• 5–7 years of progressive inside/commercial sales experience
• 1–2+ years in a leadership or supervisory role
• Refinish product knowledge (automotive coatings, color systems, clearcoats, primers)
• B2B revenue growth track record; CRM knowledge

About us:

PPG: WE PROTECT AND BEAUTIFY THE WORLD®

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to  https://careers.ppg.com/us/en/candidate-resources.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

If you need an adjustment due to a disability, please email [email protected].

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.  
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.  Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.