Inside Sales Materials Engineer

Overview

The role is responsible for ensuring the right material receives the right heat treatment process to achieve the required properties and quality standards. Preparing accurate and competitive cost estimates for heat treating, metallurgical processing, abrasive blasting, painting/coating, and related metal processing services while ensuring pricing is aligned with company policies, customer specifications, industry standards, and market conditions. This position requires a strong understanding of heat treatment processes, material properties, metallurgical requirements, and manufacturing methods to provide customers with technically sound and cost-effective solutions.

The second aspect of the role is driving sales by generating quotations, securing orders, processing customer requirements, and serving as a technical resource on heat treatment, metallurgy, materials performance, surface preparation, coatings, and related manufacturing processes. The role acts as a key liaison between customers, operations, quality, and engineering, ensuring technical requirements are clearly communicated, customer expectations are met, and projects are successfully executed from quotation through completion.

Responsibilities

• Review project specifications, drawings, and customer requirements to prepare detailed estimates.
• Review labor, furnace capacity, material handling, consumables, and processing time requirements to establish accurate project costs.
• Evaluate heat treatment requirements and create/interpret heat-charts, also may including hardening, tempering, annealing, stress relieving, carburizing, nitriding, induction hardening, and other thermal processing applications
• Prepare formal quotations and proposals for customers taking into account technical parameters such as residual stresses, PWHT, Heating and colling rates, distortion control, hardness and furnace calibration
• Provide technical guidance on heat treatment processes, material selection, metallurgical properties, coatings, blasting, and finishing services
• Collaborate with sales, operations, and engineering teams to ensure estimates are feasible and aligned with production capabilities
• Maintain historical cost data and update pricing databases
• Participate in project handoff meetings to ensure smooth transition to operations
• Identify cost-saving opportunities and recommend value‑engineering options
• Respond to customer inquiries via phone, email, and online channels
• Prepare, sell and follow up to close on own quotes, pricing requests, order confirmations, and obtaining Purchase Orders from customers
• Maintain strong product knowledge to guide customers toward appropriate solutions
• Coordinate with operations and purchasing to ensure accurate and timely order fulfillment
• Build and maintain strong customer relationships through proactive communication
• Track sales opportunities and update CRM/quote logs/internal systems
• Support outside sales with estimates, documentation, pricing, and customer follow‑ups
• Handle order changes, returns, and issue resolution professionally
• Interaction with customers face to face during their visit in some instances
• Other duties as assigned

Qualifications

• College or Engineering Degree or equivalent Technical Sales experience
• 3+ years of experience in industrial sales and/or estimating
• Solid Works
• PC and Microsoft Office Programs

Skills

• Knowledge of CSA, AMS, ASTM, ASME and AWS related to Heat Treat
• Strong analytical and mathematical skills
• Ability to read and interpret technical drawings and specifications
• Excellent attention to detail and accuracy
• Proficiency with estimating software, spreadsheets, CRM and ERP systems
• Strong communication and negotiation skills
• Comfortable working in a fast-paced, deadline-driven setting
• Strong customer service and communication skills
• Sales experience in a technical or product‑based environment is an advantage

Total Rewards & Compensation

• We believe in sharing our success with the people who build it. On top of a competitive yearly base salary, you will be entitled to a generous bonus, driven directly by your personal performance and overall company profitability

Pay: $65,000.00-$75,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Dental care
• On-site parking
• Profit sharing
• Tuition reimbursement
• Vision care

Work Location: In person