Inside Sales Professional

Inside Sales Representative

HVAC & Electrical Home Services

Summit Air & Electric is looking for an energetic, personable, and results-driven Inside Sales Representative who loves talking to people and knows how to turn a great conversation into an opportunity.

This role is focused on connecting with our current customers, past customers, membership customers, and warm leads to help identify their home-service needs, schedule appointments, follow up on opportunities, and keep Summit Services top of mind.

If you're confident on the phone, organized with follow-up, and motivated by hitting goals, we'd love to meet you!

What You'll Do

• Make outbound and warm follow-up calls to current and prospective customers.
• Follow up on previous leads, unsold estimates, past customers, and service opportunities.
• Promote HVAC and electrical services, seasonal offers, maintenance, and membership opportunities.
• Build relationships with customers and identify additional service needs.
• Help convert customer inquiries and marketing leads into scheduled appointments and sales opportunities.
• Maintain accurate customer notes, follow-ups, and sales activity in our CRM.
• Follow up by phone, text, and email as needed.
• Work closely with our CSR, Dispatch, Marketing, Service, and Sales teams.
• Meet individual activity, appointment, and sales goals while providing excellent customer service.

What We're Looking For

• Previous experience in inside sales, outbound calling, customer service, call centers, or appointment setting is preferred.
• Strong phone presence and ability to build rapport quickly.
• Comfortable asking questions, overcoming objections, and confidently asking for the appointment or sale.
• Organized, dependable, and consistent with follow-up.
• Comfortable using CRM systems and learning new technology.
• Goal-oriented with a positive, team-focused attitude.

Home Services Experience Is a Plus!

Experience or knowledge in HVAC, electrical, plumbing, construction, or other home services is highly valued. Understanding common HVAC and electrical services will help you communicate confidently with our customers — but we're willing to train the right person who has strong sales ability and is eager to learn.

Why Summit Air & Electric?

We're a growing home-services company with opportunities to make a real impact. You'll be working with an existing customer base, active leads, and a team focused on improving the customer experience and growing the business.

We're looking for someone who doesn't just make calls — we want someone who follows through, builds relationships, finds opportunities, and helps turn those opportunities into revenue.

Job Type: Full-time

Pay: $60,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Experience:

• Sales: 2 years (Preferred)

Work Location: In person