Inside Sales Rep

Inside Sales Support Representative

Join a Growing, Family-Owned Company Where Your Work Makes a Difference!

Are you a highly organized, customer-focused professional who thrives in a fast-paced environment? Do you enjoy building relationships, solving problems, and keeping operations running smoothly? If so, we'd love to meet you!

We're seeking an Inside Sales Support Representative to play a key role in supporting our sales team and delivering an exceptional customer experience. This is a great opportunity to join a stable, family-owned organization with an outstanding benefits package and a team-oriented culture.

What You'll Do

In this role, you'll serve as a vital link between customers, sales, and operations by:

• Responding to customer inquiries via phone and email
• Preparing, sending, and following up on customer quotes
• Processing sales orders accurately and efficiently
• Building strong relationships with new and existing customers
• Coordinating with warehouse and operations teams to ensure timely order fulfillment
• Resolving order, pricing, and shipment-related issues
• Maintaining customer information within the ERP system
• Assisting with product information and pricing updates
• Completing invoicing and communicating shipping details to customers

What We're Looking For

We're searching for someone who is:

• Detail-oriented and highly organized
• A strong communicator with excellent customer service skills
• Comfortable managing multiple priorities at once
• Analytical, proactive, and solution-focused
• A collaborative team player with a strong work ethic

Preferred Qualifications

• High school diploma or GED required
• Associate's or bachelor's degree preferred
• 1-3 years of inside sales support, customer service, order entry, or related experience
• Experience working with ERP systems preferred
• Strong computer and basic math skills
• Exceptional time management and problem-solving abilities

Why You'll Love Working Here

✅ 100% Paid Medical, Dental & Vision Coverage for Employees

✅ 50% Family Insurance Coverage

✅ Generous 6% 401(k) Company Match

✅ Paid Holidays, Including Your Birthday

✅ 10 Days PTO

✅ Quarterly Employee Events

✅ Supportive Family-Owned Company Culture

✅ Stable, Growing Organization with Long-Term Career Potential

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.