Inside Sales Representative (AC)

Key Responsibilities

• Respond to customer enquiries via phone and email in a professional and timely manner.
• Prepare quotations, process sales orders and follow up on order status and deliveries.
• Build and maintain positive relationships with customers by providing excellent service and support.
• Work closely with Sales, Customer Service, Purchasing and Warehouse teams to ensure smooth order fulfilment.
• Identify sales opportunities through existing customer accounts and support business growth initiatives.
• Maintain accurate customer records and sales activities in the company's system.
• Assist with pricing, product enquiries and administrative support.
• Follow company policies and procedures while ensuring a high standard of customer service.
• Perform other ad hoc duties as assigned.

Job Requirements

• Diploma or Bachelor's Degree in Business, Engineering, Supply Chain, Marketing or a related discipline.
• Entry-level position. Training will be provided.
• Candidates with relevant experience are welcome to apply.
• Good communication and interpersonal skills.
• Customer-oriented with a positive attitude and willingness to learn.
• Good organisational and problem-solving skills with attention to detail.
• Basic proficiency in Microsoft Office applications.
• Experience with ERP or CRM systems is an advantage but not required.

EA Registration ID: R1106661 (Aaron Chang Kuo-Ying)

EA License: 14C7092