C
CONCENTRIX SREV MALAYSIA SDN BHD
Inside Sales Representative (Cloud)
Skills
CRM
2 months ago
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Important information
Contract type:
Permanent
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work mode:
Onsite
Published on:
17 August 2026
What they need
- Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
- Provide accurate weekly/ monthly/ quarterly sales forecast
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
- Manage external competitive pressures and handle objections to retain customers or win new customers
- Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
- Work with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintain the customer management system (CRM) to ensure all relevant data is captured
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
- Work with a team and report directly to a Sales Manager
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