Inside Sales Representative

Alliance Corporation is a leading North American value-added distributor of products and solutions for Wireless Networking, in-building signal coverage and cellular infrastructure applications. We are a fast-paced, aggressive company in an exciting, high-growth market that has shown consistent year-over-year revenue expansion. By partnering with our vendors and clients, we position valued solutions for all of their wireless communications needs.

Help Our Sales Team Win More Business

Alliance Corporation is seeking a highly motivated Inside Sales Representative (ISR) to support our Regional Account Managers (RAMs) and help drive growth across our commercial business. This is an excellent opportunity for someone who enjoys working directly with customers, solving problems, building relationships, and playing a key role in growing an established sales organization.

As an ISR, you will be the day-to-day resource for both customers and our outside sales team. You will prepare quotes, manage customer requests, resolve issues, re-engage dormant accounts, and identify opportunities to expand existing customer relationships.

What You'll Do

• Partner with Regional Account Managers to provide exceptional customer support.
• Prepare and manage customer quotations quickly and accurately.
• Work directly with customers to answer questions, solve problems, and ensure an outstanding customer experience.
• Proactively contact customers who have not purchased recently and work to re-establish business relationships.
• Identify opportunities to grow smaller accounts through cross-selling and upselling.
• Follow up on open quotes and sales opportunities.
• Coordinate with purchasing, operations, and vendor partners to ensure successful order execution.
• Maintain accurate customer records and opportunity tracking within Salesforce.
• Become knowledgeable in Alliance's product portfolio and provide consultative sales support.

What We're Looking For

• 2+ years of inside sales, customer service, or sales support experience (distribution or technology industry preferred).
• Strong communication and relationship-building skills.
• Excellent organizational and time management abilities.
• Ability to multitask in a fast-paced environment.
• Self-motivated with a desire to help customers and grow business.
• Experience with CRM systems (Salesforce preferred).
• Strong Microsoft Office skills.

Success in This Role

The ideal candidate enjoys helping customers, supporting a high-performing sales team, and finding opportunities where others may only see transactions. Success will be measured by:

• Speed and accuracy of quotations
• Customer satisfaction
• Growth of assigned existing accounts
• Reactivation of dormant customers
• Contribution to Regional Account Manager productivity
• Overall sales growth within supported territories

Compensation

Year One Compensation

• Base Salary: $70,000
• Quarterly Performance Bonus
• Annual Bonus Opportunity: Up to $15,000

Why Join Our Team?

• Remote work environment
• 401K with a company match to help you invest in your future
• Comprehensive medical, dental, vision, and prescription plans to keep you at your best
• Hone your skills or learn new ones with tuition subsidy

Alliance Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.