Inside Sales Representative

About the Role

Niber is scaling its waterproof breathable membrane and premium technical-apparel business, and we are building the commercial support engine behind it. The Inside Sales Representative supports B2B sales end to end — remotely managing relationships with buyers, corporate accounts, and garment manufacturers, keeping deals moving, and coordinating the internal logistics that get product where it needs to go.

This is a commercially focused support role with a working understanding of textiles. You won't need polymer science, but you should be comfortable speaking to garment construction and fabric performance well enough to support the sale. The consultative, deep-technical selling sits with the sales team; your job is to qualify, manage, quote, coordinate, and keep the pipeline healthy.

What You'll Do

Sales pipeline and account management (primary focus)

• Qualify inbound B2B leads — assess apparel brands and corporate procurement groups on budget, order volume, and brand fit.
• Manage existing accounts — review purchase histories and surface upselling opportunities across new seasonal collections and fabric innovations.
• Generate quotes and bids — prepare bulk pricing, estimate lead times, track fabric availability, and process purchase orders.
• Own order handling and processing end to end.

Cross-functional coordination and logistics

• Coordinate operations and shipments — align production timelines and organize logistics to tollers (e.g., lamination) and to customers and their garment manufacturers.

• Handle freight and trade — work with forwarders and apply Incoterms correctly on duties, transport, and delivery.

• Manage the CRM — a core, daily responsibility; keep records, pipeline, and activity current.

• Provide market feedback — synthesize competitor signals, customer objections, and garment trends for product development and marketing.

Technical consultation and demos (supporting, minor at this stage)

• Explain fabric technology at a commercial level — water column ratings, windproofing, breathability — to technical buyers.
• Support virtual product demos — follow up on sell-in materials covering features like taped seams, DWR coatings, and specialized zippers.
• Help match product to need — over time, support fit recommendations across laminate and garment tiers (developing as the function matures).

What You Bring

• 3 –5 years of inside sales or account management experience, ideally in specialty chemicals, technical textiles, fabrics, or similar industries.
• Product-explanation ability — experience translating specialized product specs into clear commercial value for corporate customers and manufacturers.
• Hands-on logistics experience — Incoterms, forwarders, and shipment coordination.
• CRM proficiency and comfort with data tools and virtual meeting software.
• Strong communication and coordination — clear and confident internally and externally, with the judgment to say yes or no to a client.
• Proactive, confident, client-facing initiative — you move first and own the outcome.

Why Niber

Join a lean, fast-moving team at a growth inflection point, with real ownership of the commercial support function and a direct line to your impact.