Inside Sales Representative

Renewal by Andersen – Inside Sales Agent – Charlotte, NC

We are seeking energetic individuals to join our team as Inside Sales Agent at Renewal by Andersen of Charlotte, NC!

This is an important frontline position that sets the tone for the initial customer experience. Your primary role will involve handling inbound inquiries, making outbound calls, and selling appointments for in-home consultations.

WHAT YOU'LL BRING TO THE ROLE:

• Minimum of 1-year of experience in a sales focused call center.
• Ability to work efficiently in a fast-paced goal-focused environment.
• Strong active listening and persuasive communication skills.
• Ability to sell value of appointments and overcome objections.
• Ability to work at 7-day operational call center with rotating schedule:
• Monday–Friday: 8:00 AM – 8:00 PM
• Saturday: 9:00 AM – 6:00 PM
• Sunday: 9:00 AM - 6:00PM (WFH)

WHAT IS EXPECTED:

• 200 outbound calls per day & 15 inbound calls.
• 10 appointments set per day.
• Hybrid work environment (1 WFH day weekly).
• Coachability and drive for continued success.

WHAT'S IN IT FOR YOU:

• Supportive, respectful culture where team members feel valued, heard, and comfortable contributing ideas.
• Positive, collaborative environment with strong teamwork, continued training, and developmental growth.
• Clear expectations and leadership support, creating accountability without unnecessary stress or micromanagement.
• Balanced, people-first workplace that encourages growth, recognizes effort, and values well-being alongside performance.
• Salary: $18 per hour with uncapped bonus potential.
• Monthly Bonus: Top performers earning $1,000+ per month and Average performers earning $500-600 per month.

BENEFITS:

• 401(k), Health, Dental and Vision insurance, Life insurance
• Paid time off
• Tuition Reimbursement

THE RENEWAL BY ANDERSEN STORY

Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded with a mission to redefine the industry and to offer a different—and better—window-replacement experience. Renewal by Andersen has seven company-owned locations, and over 100 independently owned “affiliates” across the United States.

Independent affiliates operate with a business model which grants owners exclusive marketing and sales territories, and nearly complete autonomy in running their businesses.

NON-DISCRIMINATION – Renewal by Andersen of the Carolinas is an Equal Opportunity Employer. This position shall be filled on the basis of qualification and ability to perform the essential functions of the job and without regard to race, religion, color, sex, age or national origin.