Inside Sales Representative

About Brewton Iron Works

For more than 125 years, Brewton Iron Works, Inc. has been a trusted provider of cast iron and ductile iron components serving industries such as municipal water treatment, sawmills, and industrial OEMs. With our foundry, machining, and fabrication capabilities under one roof, we deliver precision parts and reliable service for critical applications.

Position Overview

The Inside Technical Sales Representative will be the primary point of contact for customers, handling inquiries, quotes, and orders while building lasting relationships. This role requires both sales acumen and a solid grasp of technical product details to support customer needs. Engineering experience or education is a strong plus, enabling the ability to interpret drawings, specifications, and manufacturing requirements. The role will work closely with production, engineering, and leadership teams to support profitable growth.

Key Responsibilities

Customer Engagement & Sales Growth

• Serve as the primary contact for customer inquiries, quotes, and order updates.
• Develop strong customer relationships with municipalities, OEMs, and distributors.
• Proactively identify sales opportunities to grow accounts and win new business.
• Manage customer expectations on lead times, pricing, and delivery schedules.

Technical Sales Support

• Review and interpret technical drawings, specifications, and RFQs.
• Partner with engineering and production teams to prepare accurate proposals.
• Provide technical guidance to customers regarding product selection, capabilities, and material options.
• Assist in cost estimating, pricing strategies, and margin management.

Internal Collaboration

• Work with foundry and machine shop leadership to align customer demand with production capacity.
• Maintain accurate records in CRM/ERP systems for quotes, orders, and customer communications.
• Support leadership with sales forecasting, pipeline tracking, and business development initiatives.

Qualifications

• 3+ years in inside sales, account management, or customer service (preferably in manufacturing or industrial setting).
• Strong communication and relationship-building skills with technical and non-technical customers.
• Ability to read blueprints, drawings, or technical documents.
• Engineering or technical background (degree or work experience) a strong plus.
• Proficient in Microsoft Office (Excel, Word, Outlook) and ERP/CRM systems.
• Organized, detail-oriented, and able to manage multiple priorities.

What We Offer

• Competitive base salary plus performance incentives.
• Opportunity to build a career in technical sales with growth potential.
• Steady, long-term work with a company that values craftsmanship and customer trust.

Job Type: Full-time

Pay: $46,308.43 - $55,769.29 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Vision insurance

Work Location: In person