Inside Sales Representative

Location: Limoges, Ontario K0A2M0

About Us:
At JCCayer, we are proud to be a leading retailer of Milwaukee Power Tools and other premium industrial brands. We specialize in serving contractors, tradespeople, and serious DIYers who expect knowledgeable service and top-quality products. We are looking for a motivated and technically minded Inside Sales Representative to join our growing team.

Position Overview:
As an Inside Sales Representative, you will play a key role in delivering exceptional customer service while providing knowledgeable advice on power tools, construction equipment, and related accessories. You are not just processing transactions — you are building relationships and helping customers find the right solutions for their projects.

Responsibilities:

• Engage customers in a consultative sales process to understand their needs and recommend the best solutions.
• Maintain a strong knowledge of power tools, accessories, and equipment (Milwaukee, DeWALT, Makita, Metabo HPT, etc.).
• Create and process sales orders, quotations, and special orders accurately.
• Assist customers in-store, by phone, and by email with technical product inquiries.
• Support merchandising, inventory management, and showroom presentation.
• Stay current on new product lines, promotions, and technical specifications.
• Contribute to a high-performance sales environment focused on exceeding customer expectations.

Qualifications:

• Minimum 2 years' experience in retail or inside sales, preferably in power tools, industrial equipment, hardware, or construction supplies.
• Strong product knowledge of contractor-grade tools is a major asset.
• Ability to work in a fast-paced, technical retail environment.
• Professional communication skills and a customer-first attitude.
• Detail-oriented, organized, and comfortable using POS and inventory management systems.
• Bilingual (French/English) is considered an asset (optional based on your location).

What We Offer:

• Competitive hourly wage plus commission opportunities.
• Employee discounts on top brands.
• A dynamic and supportive team environment.
• Opportunities for advancement and product training from industry-leading manufacturers.

Important:
This is a technical sales position focused on advising customers and building solutions — it is not a cashier or general retail clerk role.

Job Type: Full-time

Pay: $52,000.00-$77,000.00 per year

Experience:

• Sales: 1 year (preferred)

Work Location: In person