Inside Sales Representative

About WCR:

WCR is a manufacturer and service provider of heat exchanger solutions. The company specializes in the design, manufacturing, and service of plates and gaskets for all makes and models of plate heat exchangers (PHE). These PHEs offer our clients high reliability of heat transfer, low capital investment and installation costs, reducing maintenance, operating costs, wear, and corrosion.

Job Summary:

We are seeking a motivated and dynamic Inside Sales Representative to join our team. The Inside Sales Representative will play a crucial role in driving sales growth by proactively reaching out to potential customers, building strong relationships, and effectively promoting our heating plate exchange solutions.

Key Responsibilities:

Responsibilities include but are not limited to:

· Identify and qualify potential leads through channels such as cold calling, email campaigns, social media, and networking.

· Conduct product demonstrations and presentations to prospective clients, emphasizing the features and benefits of our heating plate exchange solutions.

· Build and maintain strong relationships with both existing and potential customers, ensuring their needs are met with tailored solutions.

· Negotiate pricing, terms, and contracts with customers to close sales and meet revenue targets.

· Effectively manage the sales pipeline, tracking leads, opportunities, and activities using CRM software.

· Stay current on industry trends, market developments, and competitor actions to uncover new business opportunities and maintain a competitive edge.

· Collaborate closely with the sales team, marketing developments, and other cross-functional teams to develop sales strategies, promotional campaigns, and marketing materials.

· Provide exceptional customer support and after-sales service to ensure satisfaction and cultivate long-term relationships.

Qualifications:

· Bachelor’s degree in business, marketing, engineering, or a related field is preferred.

· Proven experience in inside sales, account management, or a related role.

· Proven experience in the indust5rial or manufacturing sector is a plus.

· Strong communication and interpersonal skills, with the ability to effectively engage, influence, and build rapport with customers.

· Demonstrated expertise in negotiation and closing sales, with a consistent track record of meeting or surpassing sales targets.

· Strong technical aptitude, with the ability to comprehend and articulate complex products and solutions.

· Self-motivated and results-driven, with a proactive approach to sales and customer relationship management.

Physical Requirements:

· Ability to sit, stand, and perform computer-based work for extended periods.

· Strong mental acuity, ability to multi-focus and work in fast paced environment.

Work Environment:

· Office-based environment with occasional remote work flexibility.

· Collaboration with cross-functional teams and direct interaction with customers.

Cross-Training and Support:

While your primary focus will be on driving sales growth, we believe in the value of a versatile and well-rounded team. To support our collaborative environment and ensure that all areas of the company are covered, you will also receive cross-training in other key functions. This training will enable you to assist in different departments as needed, contributing to overall company success, and gaining a broader understanding of our operations. We appreciate your flexibility and willingness to support various roles to meet the dynamic needs of our organization. Additionally, we consider everyone's contributions to the company during our annual reviews of pay and job descriptions, ensuring that your diverse skills and efforts are recognized and valued.

Work Status: Full Time – Work hours are Monday through Friday with flexibility to work different shifts, including weekends and holidays.

FLSA: Non-Exempt

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

People with a criminal record are encouraged to apply

Experience:

• Sales: 2 years (Preferred)

Ability to Commute:

• Xenia, OH 45385 (Required)

Work Location: In person