Inside Sales Representative

Flatpay is one of Europe's fastest-growing fintech companies, now expanding across the UK.

Role: Inside Sales Representative

Location: 5 days a week, London, White City

OTE: Commission only. £2,120 guaranteed minimum commission per month.

As an Inside Sales Representative you will speak with prospective customers by phone, understand their needs and introduce them to Flatpay. Managing conversations from initial interest through to qualified next steps, you will use strong questioning, listening and objection-handling skills to build trust and move deals forward.

Responsibilities

• Speaking with prospective customers by phone.
• Understanding customer needs through effective discovery.
• Explaining Flatpay's products clearly and confidently.
• Handling questions and objections professionally.
• Managing follow-up and keeping records accurate.
• Working towards activity, quality and conversion targets.

Skills & Attributes

• Confidence in a phone-based sales environment.
• Strong rapport-building and communication skills.
• Good questioning and listening ability.
• Motivation to work towards targets and earning potential.
• Resilience and confidence handling objections.
• Good organisation and follow-up habits.

Our Values At Flatpay, how we work matters as much as what we achieve.

Happy Humans – We bring energy to our work and create teams people enjoy being part of.

No Assholes – We perform at a high level while treating colleagues and customers with respect.

It's Our Business, Own It – Everyone takes responsibility and manages their work like it's their own business.

Start With No – We challenge ideas, think commercially and focus on what truly creates value.

Sky-High Ambitions – We set bold goals and expect people to keep raising the bar.

The Best Argument Wins – Titles don't decide outcomes. We debate openly to reach the best decisions.

What's In It For You

• Medicash EAP from day one: free, confidential support including counselling, 24/7 helplines and mental health resources.
• Medicash Proactive after probation: cashback on dental, optical, physio and GP visits, plus discounted gym access at 3,000+ venues across the UK.
• Bupa Select private medical insurance after probation: full private medical cover including mental health treatment.
• Refer a friend and earn £500: £250 when they join, £250 when they pass probation.

Background & Requirements

• Fluent in English.
• Right to work in the UK (unfortunately we can't offer visa sponsorship right now).
• Comfortable working five days per week from the office.

Hiring Process

• Application Review – Our Talent Team reviews your CV to assess experience and potential fit.
• Talent Team Call (20-30 minutes) – A conversation to understand your background, confirm role fit and discuss what motivates you.
• Manager Interview – Join us at our White City office for a face-to-face interview with your hiring manager.
• Offer – Successful candidates receive a fast-turnaround offer, with onboarding dates available monthly.

Established in 2022 in Copenhagen with a commitment to transparency, we've streamlined card payments to small and medium-sized businesses. Our innovative pricing model eliminates hidden costs and fees, offering a simple flat rate for all cards with no monthly subscription for our point-of-sale and payment solutions.

Operating in Denmark, Finland, Germany, Italy, France, the United Kingdom, and the Netherlands, we're more than just a service provider; we are your trusted business partner.

We continuously strive to stay ahead of the curve, adapting our solutions to meet our clients' evolving needs. Ready to be part of something extraordinary?