Inside Sales Representative

Stoves & Co. are seeking a friendly, motivated Customer Sales Representative (CSR) to join our busy showroom team. This is a customer-facing role ideal for someone who enjoys helping people, has a positive attitude, and thrives in a fast-paced retail environment. No prior stove or fireplace experience is required – full product training will be provided.

Key Responsibilities

• Welcome and assist customers in the showroom, providing a high level of customer service
• Identify customer needs and recommend suitable stove and fireplace products
• Handle sales enquiries in person, by phone, email, and social media
• Process sales orders and maintain accurate records
• Support showroom presentation and ensure displays are clean, organised, and up to date
• Assist with social media enquiries and basic content organisation
• Work as part of a team to achieve sales targets and deliver an excellent customer experience

Requirements

• Previous retail or sales experience preferred (but not essential)
• Strong communication and interpersonal skills
• Friendly, professional, and reliable approach
• Basic knowledge of Microsoft Office (Word, Outlook, etc.)
• Comfortable using social media platforms for customer interaction
• Ability to work in a fast-paced environment and manage multiple tasks

What We Offer

• Competitive salary
• Full product training – no prior stove experience needed
• Friendly and supportive team environment
• Opportunity to develop sales and customer service skills

Job Type: Full-time

Benefits:

• Company pension
• On-site parking

Application question(s):

• Do you have any Stove Experience ?

Work Location: In person