Inside Sales Representative

Job Type

Full-time

Description We’re hiring an Inside Sales Representative to join our growing sales organization. While 2–3 years of experience in sales or a related field is preferred, we’re looking for someone who is motivated to build their sales skills, contribute to results, and grow their career with SurfacePrep.

In this role, you’ll be responsible for generating leads, developing sales opportunities, closing new business, and helping achieve sales targets. You’ll conduct research to identify prospects, build customer relationships, and reach business targets through phone and email outreach. Additionally, you’ll collaborate with the marketing team, offering valuable input based on your interactions with potential customers and participating in the execution of marketing initiatives.

Job Responsibilities

• Warm-call prospects generated through external lead sources.
• Develop sales opportunities by researching and identifying accounts and conducting cold -calling and email outreach.
• Identify decision-makers within targeted leads to begin sales process.
• Penetrate targeted accounts and generate sales from within both prospective and existing client bases.
• Collaborate with appropriate team members to determine strategic sales approaches.
• Create and deliver qualified opportunities to other team members.
• Follow up with existing clients via telephone and email to support relationship growth, cross-selling, and up-selling opportunities.
• Support marketing efforts such as trade shows, exhibits, and other events, as needed.
• Handle inbound prospect inquiries and convert them to sales.
• Emphasize product/service features and benefits, prepare quotes, and overcome customer objections.
• Attend periodic sales training and professional development opportunities, where applicable.

Requirements

• University or college degree, or an equivalent combination of education and experience.
• Strong problem identification and objections resolution skills.
• Excellent listening, interpersonal, and relationship-building skills.
• Strong written and verbal communication skills, with the ability to confidently engage prospective customers by phone and email.
• Self-motivated, goal-oriented, resilient, and driven to achieve results.
• Proficiency with Microsoft Office Suite.
• Willingness to occasionally travel and participate in sales events or exhibits.
• Ability to work individually and as part of a team.
• Openness to coaching, feedback, and continuous improvement.

Preferred Qualifications

• Experience in sales, business development, tele sales, or a related field.
• Familiarity with CRM tools and sales technology.
• Experience making outbound calls, responding to customer inquiries, or supporting customer acquisition efforts.
• Interest in building a long-term career in sales and pursuing professional growth opportunities.

Working Conditions

• Some travel may be required.
• Ability to attend and conduct presentations.
• Manual dexterity required to operate a computer and peripherals.
• Overtime as required.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Plan
• Paid Time Off
• Paid Holidays
• Company Paid Life Insurance
• Company Paid Short-Term Disability
• Company Paid Long-Term Disability
• Employee Assistance Program

About SurfacePrep Founded in 1956, SurfacePrep is North America’s leading provider of surface enhancement solutions, with over 60 locations across the United States, Canada, and Europe. We help manufacturers improve performance, quality, and efficiency with industry-leading equipment, consumables, expertise, and process solutions.