Inside Sales Representative

• As an Inside Sales Representative at Shivaami, you will be the first point of contact for potential customers, responsible for generating leads, qualifying prospects, and driving sales opportunities primarily through phone, email communication and other social media.
• You will work closely with the sales teams to understand customer needs and promote our offerings.
• The role requires excellent communication skills, persistence, and the ability to thrive in a target-driven environment.
• Your efforts will directly contribute to achieving revenue goals and expanding Shivaamis customer base.

KeyResponsibilities- Source new sales opportunities throughoutbound cold calls and emails.

• Understand customer needs andrequirements.
• Route qualified opportunities to theappropriate sales executives for further development and closure.
• Research accounts, identify keyplayers and generate meetings
• Enter, update, and maintain CRMinformation on leads, prospects, and opportunities

Required Skills & Attributes- Strong communication (both email ☎) and interpersonal skills.

• Comfortable with outbound prospecting(cold-calls, cold-emails).
• Able to generate their own datathrough data mining. Good at research: finding leads, mapping org structures, target accounts.
• Eagerness to learn technical &product details and features of the product they are
  expected to position (cloud solutions, Google Workspace, etc.).
• Ability to understand customer painpoints & articulate value propositions.
• Comfortable working in a target-drivenenvironment.
• Basic computer skills: proficiencywith Google Workspace / Microsoft Office. Experience using CRM tools.