Inside Sales Representative

We're currently hiring for January 2027 start dates! Please note that this role is 100% on-site in Kentwood, Michigan.

As a Sales Representative at FWF, you’re not just moving freight – you’re building a career with unlimited earning potential. You’ll be the driving force behind building and managing your own book of business, while helping your clients solve complex transportation needs. If you’re competitive, motivated, and excited to create your own financial freedom, this may be the career for you.

This position provides comprehensive, paid sales training , hands-on sales experience, and direct exposure to leadership, offering an excellent foundation for ambitious individuals seeking long-term growth. We invest in the right people and the right technology with a laser focus on delivering the best possible client experience in our industry.

What you’ll do:

• Develop and maintain a robust book of business through cold-calling and lead generation
• Own the full sales cycle from prospecting through close
• Manage day-to-day shipment tracking, problem resolution, and consistent communication
• Provide consultative transportation solutions to prospective and current clients
• Build long-lasting client relationships that drive referrals and repeat business
• Consistently meet (and exceed) sales quotas and performance goals

What we offer:

• $45k - $100k
• Competitive base salary + uncapped commissions
• Industry-leading, paid sales training program
• Comprehensive benefits package (health, dental, vision, life)
• 401(k) with company match
• Paid time off and paid holidays
• Sales contests with monetary rewards
• Ongoing coaching, mentorship, and career development
• Discounted gym memberships

What You’ll Bring:

• Competitive drive and strong work ethic
• Problem-solving mindset and eagerness to learn
• Organization and attention to detail
• Strong communication skills, including active listening and confident speaking skills
• Ability to thrive in a very fast-paced, performance-driven environment
• Proficient computer skills (Outlook, Word, Excel & ability to learn new systems)
• Must be 18 years of age or older

Choose your path to success:

At FWF, we offer two distinct career tracks after you complete our comprehensive, paid training program, and understand the fundamentals of logistics. Note that compensation plans are the same for both tracks:

• Inside Sales Track : Perfect for those who thrive in a high-energy team environment, those who appreciate consistency, and those looking to put down roots here in Grand Rapids, MI. Build your empire in our corporate headquarters, developing deep industry expertise and lasting client partnerships.
• Sales Destination Track : Designed for entrepreneurial spirits craving freedom, new horizons, and unique challenges. After a training period, relocate and work remotely in emerging FWF markets, build your territory from the ground up, and accelerate your career through outside sales.

FWF Recognition

• Inc 5000 Fastest-Growing Private Companies in America – 8 years running
• Transport Topics Top Freight Brokerage Firm
• Detroit Free Press Top Workplaces
• Michigan Celebrates Small Business 50 Companies to Watch
• West Michigan’s Best and Brightest Companies to Work For
• Ready to make your ambition a reality? Bring your grit, and we’ll provide the tools and support to help you thrive. Whether you’re looking to put down roots or explore new horizons, your empire starts here.