Inside Sales Representative

Title

Inside Sales Representative

Reports To

National Sales Director

Education

Bachelor’s degree from an accredited college or university preferred; equivalent work experience considered. Technical degree a plus but not required.

Experience

• 0–2 years of sales, customer service, or business development experience; recent graduates encouraged to apply
• Comfortable engaging customers by phone and email in a professional, confident manner
• Working knowledge of Office 365; familiarity with CRM tools (e.g., Salesforce, PipeDrive) a plus
• No thermal or electronics industry experience required — we will train the right person

Compensation

Base Salary plus Incentive; Benefit Plan Eligibility following thirty (30) days of employment

Ideal Candidate

Ideal Candidate

• A self-starter who takes initiative
• Highly motivated — picks up new tools, products, and processes quickly
• Persistent and proactive on follow-up
• Organized and detail-oriented, able to manage multiple priorities simultaneously
• Strong communicator — clear, professional, and personable in both written and verbal correspondence

Skills & Abilities

Skills / Abilities

• Strong written and oral communication skills; confident on the phone and in email
• Ability to learn and retain product and industry knowledge quickly
• Creative problem-solver who can find solutions for customers and channel partners
• Comfortable working with CRM tools and Office 365
• Team player who collaborates well across internal departments

Core Responsibilities

• Respond to incoming inquiries within 24–48 hours depending on complexity
• Proactively follow up on all open opportunities
• Escalate pricing and lead time feedback internally to eliminate barriers to winning
• Review and respond to design registration requests within 48 hours
• Coordinate with reps and distributors for regular opportunity updates
• Maintain accurate and up-to-date customer and opportunity data in the CRM system
• Maintain regular cadence of quote and opportunity reporting with channel partners
• Participate in rep reviews and sales meetings
• Monitor inbound leads and ensure prompt, consistent follow-up
• Proactively identify and develop new customers; maintain and grow business with strategic accounts
• Drive revenue and new opportunity growth within the assigned territory
• Coordinate with internal engineering and other departments to resolve customer needs
• Work with manufacturer’s reps and distribution partners
• Perform other duties as assigned
• Position may include infrequent travel

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Work Location: In person