Inside Sales Representative

Inside Sales — Showroom

Overhead Door Co. of Toledo — Toledo, OH

Full-time | In our showroom, not outside sales | Rotating Saturdays

The Job

You’d be working our showroom, helping customers who walk in, call, or email. Our product lines are windows, entry doors, fireplaces, and garage doors — homeowners picking out a replacement, contractors pricing a job, people who just need a part. This is not cold calling and it’s not driving a territory. The work comes to you; your job is to know the products and help people buy the right thing.

You will:

• Work with walk-in customers in the showroom on windows, entry doors, fireplaces, and garage doors
• Answer phone and email inquiries and follow up on leads
• Build quotes and proposals, and follow up until the job closes or the customer says no
• Learn the product lines well enough to explain real differences — sizes, options, materials, lead times
• Coordinate with the office and install crews so what gets sold is what gets scheduled
• Enter orders accurately and keep customer records current
• Keep the showroom and displays clean and presentable

What We Need

• Sales or customer service experience. Retail, building materials, or home improvement is ideal, but we care more about whether you can talk to people and follow through.
• Willing to learn four product lines. You will not know fireplaces and window options on day one — nobody does. We’ll train you.
• Comfortable with numbers: measurements, quotes, and pricing
• Basic computer skills — email, order entry, quoting software
• Organized enough to follow up on every quote without being reminded
• Professional and patient with customers who don’t know what they want yet
• Available to work Saturdays on a rotating schedule

Construction, building products, or trade knowledge is a plus, not a requirement.

What You Get

• Pay is based on experience and adjusted from there. This is not a commission job — you are not living off what you close. That said, people who sell well do end up making more here over time.
• Health insurance
• Paid holidays and vacation
• Regular weekday hours and no traveling territory. Saturdays are worked on a rotating schedule, so you are not here every weekend.
• Steady work with a company that’s been in business over 100 years

Pay: $20.00 - $25.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person