Inside Sales Representative

Inside Sales Representative (m/f/d)

Join a growing textile printing company with an international team

FabricVision is a growing company in digital textile printing, bringing high-performance printable textiles to the European market.

We combine a dynamic, entrepreneurial environment with the strength and experience of our global manufacturing partner JinMao.

We are looking for a friendly, reliable and hands-on Inside Sales Representative to join our team.

Your Role

You will be an important contact for customers across Europe and work closely with our Sales team and colleagues in Operations.

Our customer approach is based on a two-face-to-customer model, pairing each customer with a Business Development Manager and an ISR. This close cooperation ensures continuity, responsiveness and strong customer relationships.

·      Supporting customers by email, phone and internal systems

·      Managing customer enquiries, orders and follow-ups

·      Taking care of customer issues and claims

·      Managing and following up on leads in close cooperation with Sales

·      Supporting the Business Development Manager in developing customer relationships and opportunities

·      Maintaining customer and order information in CRM/ERP systems

·      Coordinating with warehouses and logistics partners

·      Supporting reports, KPIs and process improvements

·      Taking shared responsibility for a smooth customer experience across Europe

Teamwork & Customer Responsibility

You will work as part of a close and supportive team. The Business Development Manager and ISR work together as a customer-facing team, sharing information, responsibilities and customer follow-up.

We believe in open communication, mutual support and a practical, hands-on approach. You will work closely with Sales, Operations, Product and Marketing to ensure that customer needs are handled quickly and professionally.

Your Profile

·      Experience in Customer Care, Sales Support, Inside Sales, Operations or a similar role

·      Strong organizational and communication skills

·      Customer-focused, reliable and proactive

·      Comfortable working with CRM/ERP systems and MS Office, especially Excel

·      Fluent in English; additional European languages are a strong advantage

·      Enjoy working as part of an international team

·      Hands-on attitude and willingness to learn

What We Offer

·      An international role with Europe-wide customer responsibility

·      A collaborative Business Development Manager + ISR customer model

·      Close cooperation with Sales and other functions

·      A dynamic and friendly international team

·      A growing company with international opportunities

·      Competitive salary based on experience

·      Opportunity to grow with the company

If you enjoy working with customers, developing relationships and being part of a growing international business, we would be happy to hear from you.

Please send your application, including earliest availability and salary expectations, to:

Karl Helfferich – [email protected]