Inside Sales Representative

Who is Plenti?

Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance markets.

We are a fast moving and ambitious business that seeks to recruit smart and capable people, who can take ownership of their role to help the business thrive. With over 250 people based in Australia, Plenti is of a size where everyone can make a difference in their role and help us realise our very big ambitions as a team, as we go about building Australia’s best lender.

Plenti is a founder led business that launched in 2014, listed on the ASX since 2020 with annual revenue of over $250 million and a loan portfolio of over $3 billion.

About the role:
We’re building a new team focused on renewable energy finance and are looking for our first Inside Sales Representatives to help shape it from the ground up.

As a Inside Sales Representative you’ll speak with customers who have already applied for finance for solar, batteries and other renewable energy products, guiding them through their application and helping get their loan funded.

Key responsibilities:

• Manage inbound customer enquiries from application through to funding
• Help customers complete their applications and understand eligibility requirements
• Explain renewable energy rebates, incentives and finance options
• Support customers via phone, email, SMS and live chat
• Follow up with customers who have shown interest or have incomplete applications
• Provide a personalised experience while following lending and compliance requirements
• Keep customer and CRM information accurate and up to date
• Work with the wider team to improve processes and share ideas
• Help build and shape this new team and function

About you:

• 2+ years' experience in a customer service or sales role (sales, call center, retail, financial services or similar)
• Strong communication skills, with the ability to build trust, influence decisions and close opportunities
• A compliance-first mindset and genuine attention to detail
• An interest in renewable energy, solar or sustainability
• A team player mentality that thrives in a fast-paced, results oriented environment

Why Plenti?

• Clear pathways for growth and development
• Attractive base salary plus commission structure
• Supportive, collaborative and inclusive culture

What's life like at Plenti?

Working at Plenti means joining a team that is high-performing, diverse, customer-focused and collaborative. It’s a place where everyone can “make it happen” and share in the results and success. If being in a dynamic industry as part of a market-leading fintech sounds like you, then join to help us reshape Australia’s financial eco-system for the good.

In return, you will enjoy a culture of innovation and entrepreneurship to take your career further. We offer flexible working and volunteer and study leave to develop your skills. We also have monthly social events, office snacks, company Townhalls and D&I initiatives and events to help you connect with your colleagues.

Plenti is committed to a diverse and inclusive workforce. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people and people with disabilities. When you apply, let us know of any reasonable adjustments you may need during the interview process so we can accommodate you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.