Inside Sales Representative

THE JOB

Title: Inside Sales Representative

This is a Portland-based, primarily in-office sales position supporting customers who already know the company, use its products, or are actively looking for a technical solution.

Rather than spending the majority of your time cold prospecting, you will work with assigned customers and incoming opportunities, understand project requirements, recommend appropriate solutions, prepare quotes, follow up quickly, and identify opportunities to grow accounts.

The schedule is Monday through Friday, approximately 6:00 AM to 3:00 PM.

New hires complete a structured initial training program covering products, terminology, customer communication, quoting, and live sales activity. Over time, successful reps take on larger accounts, greater account-development responsibility, and more proactive business development.

Responsibilities include:

• Handle incoming customer inquiries by phone and email
• Conduct discovery to understand technical and commercial needs
• Recommend appropriate products and solutions
• Build and deliver customer quotes
• Research customers and projects
• Maintain accurate CRM activity and account information
• Expand existing customer relationships
• Identify cross-selling and account-growth opportunities
• Coordinate with internal sales and technical resources
• Respond to customers with urgency and professionalism
• Develop deeper account ownership as experience grows

THE QUALIFICATIONS

• College degree required
• Previous sales experience required
• Strong verbal and written communication
• Confident and professional phone presence
• Strong customer-service instincts
• Ability to learn technical products quickly
• Comfortable balancing customer conversations, CRM activity, research, and follow-up
• Coachable and adaptable
• Comfortable working in a direct, business-focused customer environment
• Able to work onsite in Portland Monday through Friday from approximately 6:00 AM to 3:00 PM
• Technical, industrial, electrical, instrumentation, automation, hardware, or similar sales experience is preferred but not required
• CRM, Microsoft Teams, Outlook, and Microsoft Office experience are helpful

THE BENEFITS

• Base salary is approximately $55,000 depending on experience + 20k-30k in commissions year 1. Expect 100k+ in year 2.
• 1% uncapped commission after the initial three-month period
• First-year commission potential commonly estimated around $20,000-$30,000 based on production
• Paid holidays, vacation, and sick time
• Employee health-insurance premium reimbursement after three months
• Free or reimbursed parking
• Company-provided equipment
• Structured training and development
• Opportunity to progress through multiple sales levels and potentially into business development leadership