Inside Sales Representative

Role Overview The Inside Sales Representative manages inbound and outbound sales activities remotely to generate and qualify leads, develop opportunities, and support revenue growth. The role engages prospective customers to understand business needs, communicate value, manage objections, and progress opportunities through the sales pipeline. The representative maintains accurate CRM records and forecasts and works closely with field sales, solution specialists, marketing, and other internal teams to provide a consistent customer experience and advance opportunities.

Key Responsibilities

• Generate, follow up, and qualify inbound and outbound leads against agreed criteria.
• Conduct customer discovery to understand needs, priorities, stakeholders, and potential business value.
• Build and maintain a healthy pipeline aligned with assigned sales targets.
• Maintain complete and accurate opportunities, activities, next steps, and forecasts in the CRM system.
• Build trusted customer relationships and ensure timely, professional follow-up throughout the sales process.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Sales, Marketing, Management, or a related field preferred.
• Solid understanding of sales fundamentals, customer engagement techniques, lead qualification, and pipeline management.
• Familiarity with CRM tools, sales reporting, and basic commercial concepts.
• Strong communication, negotiation, discovery, and presentation skills, with a results-oriented and customer-focused mindset.

Experience 2–4 years of relevant sales, inside sales, business development, or customer-facing commercial experience.

Location: Cairo - NQEGY, Cairo, Cairo, Egypt