Inside Sales Representative

Competencies Needed:

• Adaptability – Deals with change and ambiguity well; adjusts and alters behavior when change occurs so priorities are still met.
• Customer-Focus - Fully aware of and aligns to the needs of new and existing customers; is highly aware of the needs of Customers and consistently provides high quality service and communication; is quick to respond to customers; implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships.
• Results Orientation - Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships.
• Persistence & Resilience – continues to move forward when things get difficult; manages setbacks with a positive attitude, professionalism, and tenacity.

Essential Job Duties & Responsibilities:

• Conduct high-volume outbound calls and digital outreach to providers in the pain management and rehabilitation market within assigned territories.
• Maintain and grow relationships with existing prescribers through consistent follow-up and engagement.
• Identify and engage physicians, physical therapists, medical clinics, and other healthcare providers to promote Altivera Medical products and services.
• Educate providers on the benefits and effectiveness of Altivera Medical products through virtual and phone-based interactions.
• Guide providers and clinic staff through product usage and ordering processes remotely.
• Obtain and submit completed patient orders (including all required documentation for insurance billing) to Altivera Medical.
• Partner with Altivera Medical patient support and billing teams to resolve documentation needs and support reimbursement processes.
• Maintain accurate activity tracking, pipeline management, and follow-ups within CRM systems.

Minimum Job Qualifications:

• At least 1 year of sales experience required; inside sales experience strongly preferred.
• Healthcare or medical sales experience is a plus but not required.
• Strong phone presence, communication skills, and ability to build rapport quickly in a remote sales environment.
• Demonstrated experience working toward and achieving sales goals or quotas.
• Proven ability to manage high activity levels while maintaining quality interactions.
• Proficiency with office computers, CRM systems, and Microsoft Office software.
• Ability to quickly learn and articulate product knowledge.
• Basic understanding of healthcare insurance and reimbursement processes is a plus.

Education Requirements:

• Associate degree required; Bachelor’s degree preferred.

Equal Opportunity Employer
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