Inside Sales Representative

Inside Sales Representative

About the Role

Strasser Woodenworks is hiring an Inside Sales Representative to generate revenue by opening doors, booking appointments, and turning quote requests into orders. This is a sales role, not customer service. You will work side by side with our outside sales business development team and support our sales manager as a right hand.

Strasser Woodenworks (est. 1982) is based in Woodinville, WA. We manufacturer bathroom furniture that is sold through our dealernetwork.

Reports to: Sales Manager

Location: Woodinville, WA

Key Responsibilities

Outbound prospecting and appointment setting

• Cold call prospective dealers, designers, and trade accounts to introduce Strasser Woodenworks

• Qualify leads and book meetings and site visits on the outside sales team's calendars

• Follow up persistently on leads, using phone, email, and CRM sequences

• Log every call, conversation, and next step in the CRM

Quoting and quote follow-up

• Prepare accurate quotes and respond promptly to quote inquiries

• Follow up on open quotes to move them to a decision and close the sale

• Identify upsell and cross-sell opportunities, and hand off larger or complex opportunities to the right outside rep

Inbox and pipeline coverage for two team members

• Monitor the inboxes of two separate team members, triaging and responding to sales inquiries on their behalf

• Flag priority leads and time-sensitive opportunities to the right person right away

• Keep both people's pipelines current so nothing stalls or falls through the cracks

Business development support for outside sales

• Act as a true BD partner, not an order taker: research accounts, build target lists, and prepare reps ahead of meetings

• Keep outside reps' pipelines moving between visits

Sales manager support

• Provide executive-assistant-style support to the sales manager: scheduling, pipeline and activity reporting, and follow-ups

• Help keep the team's priorities, deadlines, and commitments on track

Qualifications

Required

• Understanding of sales fundamentals: prospecting, qualifying, handling objections, and closing

• Comfort and experience with cold calling, or a clear willingness to learn and do it daily

• Excellent written and verbal communication, with a professional phone and email presence

• Strong organization and the ability to juggle multiple inboxes, priorities, and people without dropping details

• Accuracy and attention to detail when preparing quotes

• Proficiency with a CRM (HubSpot experience a plus), email, calendar, and Microsoft Office

Preferred

• 1 to 3 years of inside sales, business development, or sales support experience

• Industry experience (building materials, cabinetry, countertops, kitchen and bath, or dealer-based sales) is a plus, not required

• Experience supporting a sales leader or executive

Personal qualities

• Self-starter who is motivated by hitting targets

• Resilient, persistent, and positive after a "no"

• Sees themselves as a business development partner and revenue generator, not a service desk

What Success Looks Like

This role is measured on revenue-driving activity and outcomes. Targets are set with the sales manager and reviewed regularly.

• Outbound call and email activity volume

• Qualified appointments booked for outside sales

• Quote turnaround time and quote-to-order conversion

• Pipeline growth and new accounts opened

• Response time and follow-through on both supported inboxes

• Complete, current CRM records

Is This Role for You?

You will thrive here if you like variety, enjoy picking up the phone, and take pride in making the sales team around you more successful. You are comfortable wearing several hats in one day: prospector, quote desk, inbox manager, and sales manager's right hand.

This role is not order entry, warranty handling, or after-sales customer service. Every hat in this job ties back to generating revenue and supporting those who do.

Pay: $53,800.00 - $65,000.00 per year

Work Location: In person