Inside Sales Representative

Job Title: Inside Sales Representative (Remote) | Promotional Products for Healthcare

Location: Remote (US-based), with conference travel

Type: Full-Time

Pay: $60,000 base + uncapped commission | First-year OTE $80,000+

Overview

At HealthMerch, we help health organizations connect with the communities they serve.

We work with everyone from hospital systems and community health centers to public health departments, harm reduction programs, advocacy organizations, and more, using promotional products and apparel to help our partners strengthen their Reputation, expand their Reach, Recognize their people, Recruit talent, and Retain their teams.

Because merch is more than a giveaway.

The tote bag handed out at a health fair. The T-shirt worn at a community walk. The water bottle a nurse carries for years. For a lot of people, that product is one of the first tangible interactions they'll ever have with a health organization.

Our job is to make sure it builds trust.

We are growing, and we are looking for an Inside Sales Representative with a few years of consultative sales experience who is ready to build a long-term career in sales. You don't need a book of business. Our team generates the leads. You bring the curiosity, the follow-through, and the energy to turn conversations into long-term clients.

Why You'll Thrive Here

• Real Earnings, Clearly Explained: $60,000 base salary plus uncapped commission, with first-year OTE of $80,000+
• Warm Leads, Not Cold Lists: Our marketing team, conferences, and existing clients keep your pipeline full.
• Meaningful Work: Every order supports an organization doing important work in its community, from HIV prevention to vaccine drives to recognizing healthcare workers.
• Training That Sets You Up to Win: A structured onboarding and sales training program, plus a design team, a production team, and a sales support team behind every order.
• Perks & Benefits: 20 days PTO (7 holidays + 13 earned), health insurance contribution, 401(k) with company match, and a company-provided laptop.
• Remote Work: Work from anywhere in the US, on a team that spans five countries.
• Travel: Represent HealthMerch at 7 to 10 health conferences a year (about 15 travel days). All travel costs are covered.

What You'll Do

Consultative Sales

• Respond quickly to inbound leads and turn conversations into orders.
• Run discovery calls to understand each client's audience, event, budget, and in-hand date.
• Recommend products that fit the client's goals and build quotes and presentations that make it easy to say yes.
• Follow up consistently, drive reorders, and reconnect with past clients.
• Pick up the phone. You'll make approximately 50 outbound calls a day to leads, conference contacts, referrals, and past clients generated by our team. This is the heart of the role, and we'll coach you on it.

Account & Order Management

• Work with our sales support, design, and production teams on sourcing, mockups, and orders. You own the client relationship; our support team helps carry the details.
• Confirm pricing, minimums, decoration options, and lead times with suppliers.
• Keep clients informed from quote to proof to delivery.
• Keep HubSpot and our order systems accurate and up to date.

Conferences & Events

• Work the HealthMerch booth at health conferences: start conversations, qualify buyers, and capture leads.
• Follow up after every show and turn leads into clients.

Who You Are

• Consultative Seller: You have 2 to 5 years of sales experience and have carried a goal or quota.
• Outgoing, High Energy & Engaging: You enjoy meeting new people and building real relationships, on the phone, on video, and in person. Your energy is contagious.
• Merch Lover: You love buying it, wearing it, and finding the right item for the right audience.
• Independent: You manage your own day, keep your commitments, and speak up early when you need help.
• Tech Comfortable: You know your way around a computer (more than copy and paste), pick up new tools quickly, and are comfortable using AI tools like ChatGPT or Claude in your daily work.
• Career Focused: You are looking for a career, not a job. You want to grow, have fun, and make money.

Preferred Qualifications

• Promotional products, branded apparel, or print experience (a plus, not required).
• Familiarity with ESP, SAGE, or major suppliers.
• Proficiency in a CRM (HubSpot is a plus).
• Experience with healthcare, nonprofit, or community organizations.
• Excellent written and verbal communication.
• Spanish fluency is a bonus.

How to Apply

At HealthMerch, we are building something special, and we want you to be part of it. Apply today with your resume and our short screening questions, plus a 1 to 2 minute optional video introducing yourself and the best piece of merch you own. Every application is reviewed by a real person

Candidates must be authorized to work in the United States.

HealthMerch is an equal opportunity employer. We serve every community, and we hire from every community.

Pay: From $60,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Work Location: Remote