Inside Sales Representative

Position Inside Sales Representative

Job Description We are seeking a motivated and detail oriented Inside Sales Representative to join our sales team in Cluj Napoca.

As the Inside Sales Representative , you will be responsible for managing customer relationships, handling inquiries and orders, and supporting the sales process from initial contact to delivery.

This role requires strong communication skills, a proactive sales mindset, and the ability to work with technical product information in a fast-paced environment.

Key Responsibilities

• Handle incoming sales inquiries and provide quotations to customers
• Manage and follow up on customer orders and delivery timelines
• Support field sales and purchasing teams with accurate and timely information
• Maintain CRM and ERP systems with up-to-date customer and order data
• Build strong relationships with existing and new clients
• Track and manage stock availability and lead times
• Prepare reports and analyze sales data using Excel
• Collaborate with logistics and warehouse teams to ensure smooth operations

Requirements

• Customer Service Orientation – Strong communication skills, with the ability to build and maintain customer relationships and provide timely support.
• Attention to Detail – High level of accuracy in processing quotes, orders, and managing inventory or delivery timelines.
• Team Player – Ability to collaborate closely with purchasing, logistics, and field sales teams to ensure smooth operations and customer satisfaction.
• Organizational Skills – Ability to manage multiple accounts, prioritize tasks, and meet deadlines in a fast-paced environment.
• Languages – Fluent in English (both written and spoken);
• Initiative and Drive – Proactive approach to identifying opportunities, following up on leads, and closing sales.
• Adaptability – Flexibility to work with changing customer demands, product ranges, and market conditions.
• Proficiency in Microsoft Office, especially Excel (pivot tables, VLOOKUP, data filtering, etc.)

What is in it For You?

• Health & Fitness Allowance
• Meal Allowance
• Employee benefits
• Open-minded corporate culture
• Reliable & trusting employment relationship
• Cooperative team with flat hierarchies and short ways of communication
• Professional and personal development

Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons. Location: RO-Cluj Napoca, Romania (Calea Dorobantilor)

Time Type Full time

Job Category Sales