Inside Sales Representative

Inside Sales Agent (ISA) – Real Estate

Company: M3M Real Estate Corp.
Location: Calgary, Alberta
Position Type: Full-Time

M3M Real Estate Corp. is looking for a motivated and results-driven Inside Sales Agent (ISA) to join our growing brokerage.

The ISA will be responsible for contacting, qualifying, nurturing, and converting leads into appointments for our Realtors and brokerage team. This role is ideal for someone who is confident on the phone, persistent with follow-up, organized, and comfortable working in a performance-driven sales environment.

Key Responsibilities

• Contact new leads quickly by phone, text, and email.
• Make outbound calls to buyer, seller, investor, landlord, tenant, commercial, and property-management prospects.
• Qualify leads based on motivation, timeline, budget, financing, location, and real estate needs.
• Book qualified appointments for Realtors and brokerage management.
• Follow up consistently with warm, cold, and long-term leads.
• Re-engage old and inactive leads from the brokerage database.
• Maintain accurate notes, follow-up dates, lead stages, and activities in HubSpot CRM.
• Conduct prospecting and database calling campaigns.
• Build rapport and handle common objections professionally.
• Provide basic information about M3M Real Estate services.
• Track daily calls, conversations, appointments booked, follow-ups, and lead conversions.
• Work closely with Realtors to ensure leads receive timely and professional service.
• Follow brokerage policies and remain within the scope permitted for an unlicensed employee.

Performance Expectations

The ISA will be expected to consistently meet activity and appointment-setting targets, including:

• Daily outbound calls and follow-ups.
• Meaningful conversations with prospective clients.
• Qualified appointments booked.
• Accurate CRM updates.
• Consistent lead response times.
• Ongoing follow-up of assigned leads.

Performance will be measured based on both activity and conversion results.

Qualifications

• Strong verbal and written communication skills.
• Confident and professional telephone manner.
• Comfortable making a high volume of outbound calls.
• Strong sales, persuasion, and relationship-building skills.
• Excellent organization and follow-up habits.
• Ability to work independently and meet targets.
• Comfortable using CRM systems, email, texting, and basic office software.
• Previous experience in inside sales, call centres, customer service, real estate, mortgage, insurance, or appointment setting is an asset.
• Knowledge of the Calgary real estate market is an asset.
• A real estate licence is not required for this position.

Ideal Candidate

The ideal candidate is:

• Energetic and self-motivated.
• Persistent without being pushy.
• Comfortable speaking with new people every day.
• Strong at asking questions and identifying client needs.
• Organized and disciplined with follow-up.
• Competitive and motivated by measurable results.
• Able to handle rejection and continue prospecting consistently.

What We Offer

• Established lead database.
• HubSpot CRM.
• Training and scripts.
• Ongoing coaching and support.
• Exposure to residential, commercial, investment, leasing, and property-management opportunities.
• Growing brokerage environment.
• Opportunities for advancement based on performance.

About M3M Real Estate Corp.

M3M Real Estate Corp. is a Calgary-based real estate brokerage providing residential and commercial sales, leasing, property management, and investment real estate services.

Real Estate, Simplified.

Pay: $16.00-$20.00 per hour

Work Location: In person