Inside Sales Representative

Company Description Rashmi Metaliks Limited is part of the Rashmi Group, a leading global conglomerate with diversified operations in steel, cement, power, ductile iron pipes, ferro alloys, and mining. Established in 1966, the Group brings over four decades of specialized expertise in minerals, steel, and cement, contributing significantly to industrial development. Rashmi Group is recognized for its commitment to quality, operational excellence, and sustainable growth. The organization focuses on innovation and nation-building, offering employees the opportunity to be part of impactful, large-scale projects.

Role Description This is a full-time, on-site Inside Sales Representative role based in Telford. The Inside Sales Representative will handle inbound and outbound sales calls, qualify leads, and convert prospects into customers for Rashmi Metaliks Limited’s products and services. Daily responsibilities include maintaining and updating customer records, preparing quotations, following up on proposals, and coordinating with the operations and logistics teams to ensure timely order processing. The role involves nurturing existing accounts, identifying upselling and cross-selling opportunities, and ensuring a high level of customer satisfaction. The Inside Sales Representative will also support sales reporting, contribute to sales forecasts, and collaborate closely with the wider sales team to meet revenue targets.

Qualifications

• Candidates should possess strong Inside Sales and Lead Generation skills to identify, qualify, and convert prospects.
• Candidates should possess Customer Service and Customer Satisfaction skills to build relationships and address customer needs effectively.
• Candidates should possess Account Management skills to maintain, grow, and support existing customer accounts.
• Candidates should have solid communication, negotiation, and presentation skills, with the ability to engage confidently over phone and email.
• Candidates should be proficient in using CRM or sales management software and basic office productivity tools.
• Candidates should demonstrate strong organizational skills, attention to detail, and the ability to manage multiple opportunities simultaneously.
• Prior experience in B2B industrial, manufacturing, or metals sector sales is beneficial.
• A relevant diploma or degree in business, sales, or a related field is advantageous, or equivalent practical experience in a sales environment.