Inside Sales Representative

Inside Sales Representative – StarPOS
Location: Edmonton, AB
Full-Time | In-Office | Competitive Compensation

About StarPOS

At StarPOS, we’re passionate about making technology work for businesses. Specializing in Point of Sale (POS) systems, we help companies across Canada streamline operations, boost efficiency, and stay secure. With deep expertise in Point-of-Sale systems, payment processing, inventory control, cloud-based solutions, and secure network management, we pride ourselves on offering tailored IT solutions backed by exceptional service.

The Opportunity

We’re looking for a driven and organized Inside Sales Representative to join our growing team at our Edmonton office. This full-time, in-office role is ideal for someone who enjoys a mix of sales support, customer engagement, and administrative operations. As a member of our inside sales team, you’ll support the sales process, assist with new client onboarding, and help keep internal systems running efficiently.

Key Responsibilities

Inside Sales Support

• Respond to inbound inquiries and follow up on leads via phone, email, and CRM.
• Qualify prospects and schedule product demos for the sales team.
• Prepare quotes, proposals, and follow-ups for prospective clients.
• Maintain and update CRM data to ensure sales pipeline accuracy.
• Assist in lead generation campaigns and email marketing initiatives.

Client Onboarding

• Assist with onboarding schedules and communication with internal technical teams.
• Support new clients during the onboarding phase by answering questions and following up on their needs.
• Prepare onboarding documentation and ensure a smooth handoff to ongoing support.

Administrative Duties

• Process orders for hardware and service solutions.
• Support inventory tracking and assist with procurement coordination.
• Maintain internal records, sales reports, and client documentation.
• Provide general administrative support to the sales, management, and administrative teams.

What You Bring

• 2+ years of experience in inside sales, sales administration, or customer service.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office and CRM tools (e.g., Excel, Teams, AutoTask, Salesforce).
• Ability to multitask and prioritize in a fast-paced IT environment.
• Experience in the IT or POS industry is a strong asset.

Why Join StarPOS?

• Join a mission-driven team focused on delivering meaningful tech solutions to businesses.
• Collaborate with a close-knit, supportive group that values innovation and initiative.
• Grow with a company that’s expanding its footprint across Canada.
• Enjoy a dynamic, in-office work environment where your contributions make a difference.

Apply Today!

Submit your resume and a short cover letter explaining why you're excited about this role and a great fit for the StarPOS team.

We look forward to connecting with you!

Job Type: Full-time

Pay: $20.00-$22.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental care
• Extended health care
• Life insurance
• Paid time off
• Vision care

Experience:

• sales: 1 year (preferred)

Language:

• French (preferred)

Work Location: In person