Inside Sales Representative

Job highlights

• 5+ years in sales administration or order handling with ERP and SAP SD experience preferred
• Manage order entry, updates, lead time follow-up, backlog tracking, and coordinate with Sales, Supply Chain, and Logistics teams

Skills Required:

Must-Have Skills:

• The candidate should have experience in order handling, sales administration, customer operations, or a similar role. Hands-on experience with ERP systems is required; SAP SD experience will be preferred.
• The candidate should have a good understanding of commercial order processes, order entry, order updates, lead time follow-up, and backlog tracking. Proficiency in Microsoft Office Suite and Google Workspace is required for documentation, reporting, and collaboration.
• The role requires strong attention to detail, accuracy in order and SAP data, and good coordination skills to work with Sales, Supply Chain, Logistics, and other internal teams.
• The candidate should be organized, able to work independently, comfortable following company procedures, and proactive in improving workflow efficiency and accuracy.
• Professional written and spoken English communication skills are required.

Good-to-Have Skills:

• Experience in a manufacturing, industrial, electronics, aerospace, defense, telecom, or connector-related business environment will be an added advantage.
• Basic understanding of supply chain, delivery coordination, order fulfilment, order acknowledgements, backlog follow-ups, and order status updates will be preferred.

Education & Experience:

• A bachelors degree in Commerce, Business Administration, Accounting, Trade, Supply Chain, Operations, or a related field is preferred.
• 5+ years of experience in sales administration, customer operations, order handling, inside sales support, or a similar role is preferred.
• Experience with ERP systems is preferred; SAP SD exposure will be an added advantage.
• Experience in customer order handling, lead time follow-up, backlog tracking, documentation, internal coordination, and process improvement will be preferred.

Position Information:

• Working Language : English (Mandatory); French (Advantage)
• Location : Bangalore, India
• Supervisory Responsibilities : No
• Travel Requirements : International trip possible
• Department : Radiall Services
• Reporting Manager : Team Lead - Radiall Services