Inside Sales Representative

Lead a Team. Build Relationships. Make an Impact. At Murphy’s Roofing Supply and Building Products, we believe that when you serve people well, everything else follows. Since 1977, that philosophy has guided our growth from a single roofing supply store into a best in class leading independent building materials distributor serving customers across Illinois, Indiana, Louisiana, Mississippi, and Texas. We provide a one-stop-shop experience for roofing products, siding, windows, waterproofing materials, and accessories—backed by exceptional customer service and long-term business partnerships.

As a family owned company and a division of the GW Murphy family of businesses, we are committed to providing exceptional service, developing leaders, and creating long term opportunities for our employees. Our success has always been built on strong relationships, operational excellence, and a commitment to helping customers and communities succeed.

We are seeking a motivated, results-oriented Sales Development Representative (Inside Sales Representative) to join our growing and dynamic sales team. This role plays a key part in driving revenue by building relationships with prospective and existing clients, understanding their needs, and delivering tailored solutions. The ideal candidate is a strong communicator with a passion for technology sales and a proactive approach to supporting both customers and the Outside Sales Team.

Key Responsibilities:

• Build and maintain strong client relationships through effective communication, followup, and negotiation
• Partner with the sales team to identify new business opportunities and support account growth
• Collaborate crossfunctionally with manufacturers, vendors, purchasing, warehouse, shipping, and service teams to ensure accurate and timely product delivery
• Respond promptly to customer inquiries, providing exceptional service and ensuring a positive customer experience
• Address customer concerns including product inquiries, complaints, backorders, defective materials, and order or delivery issues
• Conduct product demonstrations and presentations to effectively showcase offerings
• Utilize CRM tools to track sales activities, manage pipelines, and analyze performance metrics
• Generate new business through outbound prospecting, including cold calling and followups
• Participate in ongoing training, including sales meetings, factory tours, and industry trade shows

Qualifications & Experience:

• Associate’s degree or equivalent work experience in sales (inside sales or account management preferred)
• Proven experience in customer service and client relationship management
• Proficiency in Microsoft Office, ERP systems, and CRM platforms
• Strong organizational, communication, and problemsolving skills

Additional Requirement:

• Bilingual proficiency (e.g., English/Spanish) is required or strongly preferred, with the ability to communicate effectively with a diverse customer base

Benefits:

• 401(k)
• Health, dental, and vision insurance
• Cell phone reimbursement
• Paid time off

Join our team and be part of a collaborative, fast-paced environment where your contributions directly impact our growth and success.