Inside Sales Representative

Job Summary:

We are seeking a motivated and detail-oriented Sales Representative to join our team. As a Sales Representative, you will be responsible for developing and maintaining business relationships with current and prospective customers in the assigned territory.

Essential Functions and Responsibilities:

• Establish and nurture business relationships with current and potential customers to generate new business opportunities.
• Conduct outbound calls and correspondence to promote our manufacturing services and products.
• Attend trade shows and conventions to showcase our offerings and connect with customers.
• Prepare quotations and proposals for customers, gathering necessary information internally to facilitate the process.
• Manage sample distribution to existing customers and prospects.
• Address customer inquiries regarding products, packaging, logistics, and other related matters.
• Process orders, handle invoicing, and coordinate shipping using internal software systems.
• Prepare export documentation and liaise with freight forwarders for shipments.
• Assist with documentation related to financial matters in collaboration with the Accounting Department.
• Ensure compliance with shipping regulations and coordinate shipments accordingly.
• Maintain and update product information and records in the company database.
• Resolve discrepancies in receiving documentation and manage material returns.
• Support inventory control activities.
• Coordinate registration requests, stability studies, and sample requests.
• Prepare monthly reports and updates on order statuses for each customer.
• Foster open communication with various internal departments.
• Provide feedback to management on customer needs, interests, and competitive activities.
• Assist in product development initiatives in collaboration with R&D.
• Contribute to team efforts by achieving related results and supporting colleagues.
• Perform additional clerical duties as needed.

Qualifications:

• Bachelor’s degree required.
• 1-3 years of experience in a sales or customer service role.
• Bilingual proficiency in English and Spanish is required
• Strong problem-solving skills with a consultative sales approach.
• Results-oriented with the ability to work independently and as part of a team.
• Excellent verbal and written communication skills.
• Detail-oriented with a focus on meeting sales goals and closing deals.
• Proficient in Microsoft Word and Excel.
• Willingness to travel internationally as needed.

Compensation:

• Annual base salary of $60,000/yr
• Potential to earn up to an additional $2,000/month in commission based on performance (OTE).

If you possess the required qualifications and are eager to drive business growth through effective customer engagement and sales strategies, we encourage you to apply for this position.