Inside Sales Representative

Fence Specialties LLC is seeking a motivated, bilingual Inside Sales Representative to drive sales and build strong customer relationships. This role focuses on assisting walk-in customers and answering incoming calls, recommending fencing products, preparing quotes and orders, and proactively identifying opportunities to increase sales and generate new business.

The ideal candidate is customer-focused, sales-driven, and comfortable taking initiative to grow existing accounts and develop new customer relationships.

Key Responsibilities

• Assist walk-in customers and handle incoming calls, identifying customer needs and recommending appropriate fencing materials, hardware, and accessories.
• Prepare accurate quotes, sales orders, and invoices while providing information on pricing, product availability, and delivery.
• Proactively upsell and cross-sell products to increase sales and meet customer needs.
• Follow up on quotes, inquiries, and existing customers to convert opportunities into sales.
• Identify new business opportunities through customer interactions, referrals, and outbound outreach.
• Build and maintain relationships with contractors, builders, installers, and residential customers to encourage repeat business.
• Coordinate with warehouse and other internal teams to ensure accurate, timely order fulfillment.
• Maintain product knowledge and work toward established sales goals.

Qualifications

• Bilingual in English and Spanish, both verbally and in writing.
• Previous inside sales experience.
• Strong sales, communication, and customer relationship-building skills.
• Ability to identify sales opportunities, recommend products, and confidently follow up with customers.
• Organized, detail-oriented, and able to multitask in a fast-paced environment.
• Basic computer skills and ability to learn sales and order-entry systems.
• Experience in building materials or wholesale distribution is preferred.

Schedule: Monday – Friday, 7:00 AM – 4:00 PM; every other Saturday, 7:00 AM – 12:00 PM

Job Type: Full-time

Pay: $24.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Application Question(s):

• Are you bilingual in English and Spanish?
• Which CRM's do you have experience with?
• Provide a brief description of your sales experience:

Experience:

• Sales: 2 years (Required)

Work Location: In person