Inside Sales Representative

ISR/Account Manager

Location: Bangalore OR Chennai

Establish and grow relationships with IT decision-makers across South India states of TN, Kerala as well as Srilanka/Maldives to identify opportunities and sell SolarWinds products and services. The role involves prospecting, qualifying, and closing business within an assigned territory, and educating prospective users through effective product demonstrations. Works closely with the local channel and the wider INDIA & SAARC sales team.

Responsibilities

• Engage directly with IT decision-makers in Tamil Nadu, Kerala, Sri-lanka & Maldives.
• Use a consultative approach to manage warm calls and inbound leads covering evaluation requests, trial downloads, and existing customer needs.
• Work with sales engineering to run technical and non-technical online product demonstrations.
• Identify the right platform fit for each Customer and pursue cross-sell and up-sell opportunities while maintaining customer rapport.
• Identify renewal, new business, channel partnership, and local market opportunities.
• Work with distributors, resellers, and public sector-accredited partners on quoting and deal registration.
• Support security, compliance, and procurement requirements common to PSU and Pvt Sector Cos, coordinating with internal sales and channel teams as needed.
• Provide strong service by creating quotes, managing new accounts, and closing sales.
• Maintain accurate customer records, activity, and pipeline reporting in Salesforce.
• Meet or exceed quarterly sales quotas.

Required Skills

• Solid understanding of sales cadence and how to execute it consistently.
• Experience selling with or through a value-added reseller or distributor.
• Passionate about selling, with an enthusiastic and self-starting attitude.
• Demonstrated ability to convert prospects and close deals by phone and video while achieving quota.
• Strong interpersonal skills with effective oral and written communication.
• Ability to build and manage a pipeline and provide weekly forecast updates.
• Proficiency in Salesforce preferred.
• Solid understanding of IT concepts, with the ability to absorb and apply company-provided training quickly.

Preferred Qualifications

• 5+ years' experience in a sales environment, ideally covering Tamil Nadu, Kerala.
• Familiarity with Customer IT & procurement processes and the local partner ecosystem.
• Bachelor's degree or equivalent combination of education and experience.