Inside Sales Representative

Description

Minuteman Plumbing, Heating & Cooling is a family-owned home services company based in Hingham, MA, serving homeowners across the South Shore. We're hiring an Inside Sales Representative to help homeowners follow through on the repairs and comfort upgrades they've already asked us about.

Key Responsibilities

• Call, text, and email homeowners who received an estimate but haven't moved forward, for both service repairs and full heating and cooling system replacements
• Find out what's holding them back and help solve it, including walking them through financing options and rebates
• Schedule approved jobs and in-home consultations, and hand off cleanly to dispatch and the install team
• Log every customer interaction accurately in our CRM so nothing falls through the cracks

Skills, Knowledge & Expertise

• No sales or HVAC experience required: we'll teach you the technical side
• You build trust fast, listen more than you talk, and are genuinely helpful rather than pushy
• Goal-driven and motivated by being paid for results, and comfortable hearing "no" and following up
• Excellent phone, text, and written communication, and organized enough to manage dozens of open conversations
• Comfortable on your feet outdoors walking neighborhoods in New England weather, with a valid driver's license and reliable transportation
• Customer service, hospitality, retail, or door-to-door experience is a plus

What We Offer

• Health Insurance
• Dental Insurance
• 401(k) Retirement with Company Match
• Paid Time Off
• Paid Training
• And so much more...

About Minuteman Plumbing, Heating & Cooling

Minuteman Plumbing, Heating & Cooling isn’t just about fixing pipes: we’re a locally owned, people‑first team. We started with a promise to deliver quality craftsmanship and exceptional value to homeowners, and we fulfil this promise by hiring, training, and empowering the best people in the business.

Join us and you’ll get hands‑on training, supportive mentorship and industry-leading benefits such as a 401(k) match, health insurance, paid time off and professional development assistance. You’ll work with colleagues who do what’s right for customers and one another, take pride in every job and treat every home as if it were our own.

Bring your talent, drive, and integrity, and we'll provide the tools, training, and resources you need to build an impactful career with Minuteman!