Inside Sales Representative

Company Description Life Line Foods is a long-established liquid dietary supplement company that has been active in the health food industry since 1969. Its nutraceutical division, Buried Treasure, founded in 1996, specializes in liquid vitamins, minerals, and specialty nutrient formulas. The company focuses on high-potency liquid complexes designed for efficient absorption and enhanced bioavailability. Buried Treasure products are formulated without fillers, binders, or excipients, providing synergistic liquid formulas for consumers seeking effective nutritional support. Life Line Foods continues to innovate in the liquid supplement space and promote the “liquid advantage” for improved wellness.

Role Description The Inside Sales Representative is a full-time, remote position. This position is responsible for managing inbound and outbound calls and emails, building relationships with retail and distribution customers, and promoting Life Line Foods and Buried Treasure product lines. Day-to-day activities include qualifying and converting leads, presenting product benefits, preparing quotes, and processing orders in coordination with operations and customer service. The role also involves maintaining accurate account records, monitoring customer satisfaction, and following up regularly to support retention and growth. The Inside Sales Representative collaborates with internal teams to address customer needs, provide product information, and identify opportunities for new business.

Qualifications

• Demonstrated Inside Sales experience, including comfort with phone- and email-based selling and closing opportunities.
• Strong Customer Service and Customer Satisfaction focus, with the ability to respond promptly and professionally to inquiries and issues.
• Proficiency in Lead Generation activities, such as prospecting, qualifying potential customers, and nurturing leads.
• Experience in Account Management, including maintaining relationships, tracking activity, and identifying growth opportunities.
• Effective verbal and written communication skills, including clear product explanation and confident sales presentations.
• Ability to work remotely, manage time efficiently, and handle multiple accounts and tasks concurrently.
• Utilize Microsoft Office tools to document client interactions, update records, and prepare reports as needed.
• Accurately type correspondence, notes, and other documentation related to client communications.
• Support the sales team by assisting in order processing, follow-ups, and ensuring client satisfaction.
• Collaborate with team members to achieve sales targets and improve overall client experience.
• Comfort with CRM or sales tracking tools, basic data entry, and use of standard office software.
• Background in dietary supplements, natural products, or the health food industry is beneficial but not required.
• High school diploma or equivalent required; additional education in business, sales, or related fields is an advantage.

Compensation

• Base pay plus commission, with the opportunity to increase earnings through new business development and growth of existing accounts. We’re seeking an experienced salesperson who is motivated to build lasting customer relationships and achieve measurable sales results.