Inside Sales Representative

Job Summary:

The Inside Sales Representative at Palletized Trucking plays a pivotal role in ensuring our sales force data is accurate (projects to update and maintain contacts and other salesforce database).... This role involves identifying dormant and underperforming accounts, as well as handling new customer onboarding processes. The successful candidate will be responsible for maintaining and organizing vital sales data, as well as supporting the overall sales team by helping schedule meetings and events.

Key Responsibilities:

1. Account Management:

• Identify dormant and underperforming accounts, and transform cold leads into potential customers.
• Assist Sales Team and the accounting department in setting up new accounts.

2. Salesforce Operations:

• Monitor and report Salesforce data issues to the Sales Manager
• Leverage Salesforce workflows to automate and track customer processes, ensuring swift and efficient customer account setup.

3. New Customer Process:

• Qualify potential new customers, exposing them to other services we offer.
• Manage the new account process, from initial quote request through to setup, minimizing friction for new customers.
• Coordinate with Credit to manage the customer credit process.
• Learn as much as possible about new customers to coordinate with Sales Manager on assignment of an appropriate account manager.
• Send welcome emails to new customers containing necessary contact information, quotes, resources, safety, RFQs, and more.

4. Reporting and Coordination:

• Prepare detailed reports for the sales manager and customers.
• Prepare QBR data and Powerpoint presentations for customer meetings
• Support the sales team by scheduling events, meetings, and customer engagement activities.

Qualifications:

• Proven experience in an inside sales position or similar role.
• Proficient in CRM software.
• Excellent verbal and written communication skills.
• Ability to manage complex projects and multi-task.
• Exceptional organization skills.
• Detail-oriented with a commitment to accuracy.
• Ability to work independently and within a team.
• Familiarity with the transportation sales industry is a plus.

Pay: From Php45,000.00 per month

Benefits:

• Paid training

Work Location: Remote