Inside Sales Representative

Inside Sales Representative

MAG Industries – Tyrone, PA (On-site)

About Us:
Founded in the summer of 2020, MAG Industries is a rapidly growing, family-run wholesale business serving thousands of smoke shops, head shops, and convenience stores nationwide. Operating from our warehouse in Tyrone, PA, we prioritize exceptional customer service and long-term client relationships. We are looking for a driven Inside Sales Representative eager to grow with us, develop their sales skills, and make an immediate impact in a dynamic team environment.

Location:
Tyrone, PA (On-site)

Pay:
$18.00 - $20.00 per hour with performance-based incentives
Weekly, Friday pay

Hours:
Monday-Friday, 8:00 am - 4:30 pm
Availability for overtime as needed

Key Responsibilities

• Lead Management: Respond promptly to incoming phone and email leads. Determine customer product needs and follow up accordingly with customer solutions.
• Sales: Prepare accurate sales orders, product proposals and negotiate with customers to close sales and hit monthly goals through outbound outreach with lead lists and current accounts.
• Account Support: Maintain and grow existing accounts through regular call schedule, and upselling of targeted and new product lines as well as data entry for orders and returns for current customer support.
• Departmental Teamwork: Coordinate with sales, shipping and fulfillment and receiving to ensure order fulfillment and customer satisfaction.

Qualifications

• Experience: 1–3+ years of experience in inside sales, customer service, or business development required.
• Education: High School diploma required; bachelor’s degree preferred.
• Skills:
  • Strong phone and email communication skills.
  • Comfortable multitasking in a fast-paced environment and strong follow up skills.
  • Proficiency with CRM software and Microsoft Office Suite.
  • Ability to understand new products and how to present them to customers quickly and efficiently.
• License/Transport: Reliable transportation to work, remote work possible.

What We Offer

• Competitive base pay plus performance-based incentives
• Comprehensive health, dental, and vision insurance
• Paid Time Off (PTO) and paid holidays
• Retirement savings plan (401k)
• Career growth and internal advancement opportunities

MAG Industries is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available for applicants with disabilities.