Inside Sales Representative

Job Description: The Inside Sales Representative (SDR) plays a critical role in developing the 5G Store.com brand while driving new business opportunities and building the foundation for our sales pipeline.

Job Responsibilities: The Inside Sales Representative candidate shall be able to, but is not limited to:

• Serve as the main inside sales contact for an assigned book of current customers
• Work open quotes daily: follow up, answer questions, revise pricing, and drive them to a signed order
• Manage incoming sales tickets and customer requests, responding quickly and seeing each through to resolution
• Help close deals by partnering with account managers and solution engineers on proposals and next steps
• Build quotes and process orders for adds, changes, upgrades, and renewals
• Identify upsell and cross-sell opportunities within existing accounts
• Keep the CRM current with quote status, activities, and accurate forecasts
• Coordinate with operations and support so orders are fulfilled on time
• Hit or exceed monthly and quarterly targets for quote conversion and revenue
• Complying with company policies, procedures, and regulatory standards.
• Qualify inbound and outbound leads to determine fit for our cellular and wireless solutions
• Educate prospects on company offerings such as mobility solutions, IoT connectivity, 5G enablement, and enterprise wireless infrastructure.
• Schedule sales & discovery meetings with customers
• Maintain accurate lead and activity records within the CRM systems
• Meet or exceed weekly/monthly KPIs for calls, emails, meetings set, and qualified opportunities generated.
• Stay up to date on wireless industry trends, competitive offerings, and evolving customer needs.
• Other duties as assigned.

Qualifications & Education: The Inside Sales Representative candidate must have at a minimum:

• A high school diploma or GED.
• 1–3 years of sales, business development, or lead generation experience
• Strong interest in cellular, wireless, and mobility solutions.
• Wireless/telecom experience preferred, but not required.

Training: The Inside Sales Representative candidate must go through documented training with a qualified trainer or otherwise appointed personnel and demonstrate competency in performing the job.

A person being transferred from within to this position must have worked in the area and demonstrated the required technical skills necessary to perform this job.

Skills: The Inside Sales Representative candidate shall be comfortable with, but not limited to:

• Knowledge of computers and software such as the Office 365 Suite, spreadsheet programs, use computer related software.
• Respond to numerous emails and phone calls.
• Sitting for extended periods of time.
• Strong verbal and written communication skills
• Team player with strong organizational skills
• Able to handle multiple tasks/projects simultaneously to meet goals and deadlines.
• Strong analytical thinking and problem-solving skills.
• Well organized with great time management skills to manage multiple priorities.
• Ability to work well independently, prioritize and complete tasks in a high-pressure environment.
• Goal-driven, resilient, and able to thrive in a fast-paced environment.
• Self-starter with a team-oriented mindset
• Excellent communication, presentation, and interpersonal skills.
• Proficient in CRM systems and sales engagement tools.

Preferred Skills:

• Proficient in CRM systems and sales engagement tools.
• Basic understanding of Microsoft 365 (Excel, PowerPoint, etc.)
• Good understanding of Outlook.

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Remote