Gallagher Vinyl Products

Join Our Team!
Gallagher Vinyl Products is looking for a motivated, dependable, and customer-focused Inside Sales Representative / Customer Service Representative (CSR) to join our growing team!
We are a wholesale supplier of vinyl fencing and railing products, dedicated to providing quality products and exceptional service to our customers.
We are seeking someone who enjoys working in a fast-paced environment, has strong communication skills, and takes pride in delivering an outstanding customer experience.
Key Responsibilities
<ul>
<li>Answer incoming calls and emails from customers in a professional and timely manner.</li>
<li>Assist customers with product inquiries, pricing, quotes, and order placement.</li>
<li>Enter and process customer orders accurately using NetSuite CRM program.</li>
<li>Follow up on quotes, orders, and customer requests.</li>
<li>Build and maintain strong relationships with existing customers.</li>
<li>Work closely with the outside sales team, warehouse, and production departments to ensure customer satisfaction.</li>
<li>Resolve customer concerns professionally and efficiently.</li>
<li>Maintain accurate customer information and order records.</li>
<li>Assist with general administrative and inside sales duties as needed.</li>
</ul>
Qualifications
<ul>
<li>Previous customer service, inside sales, or office experience preferred.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Ability to multitask and prioritize in a busy office environment.</li>
<li>Comfortable using computers, email, and order entry systems.</li>
<li>Positive attitude, strong work ethic, and willingness to learn.</li>
<li>Ability to work independently while contributing to a team environment.</li>
<li>Experience in the fencing, construction, or building materials industry is a plus, but not required.</li>
</ul>
Benefits
Gallagher Vinyl Products offers a competitive benefits package, including:
<ul>
<li>Full-Time, Hourly Employment</li>
<li>Monday – Friday Schedule</li>
<li>Paid Holidays</li>
<li>401(k) Retirement Plan</li>
<li>Medical Insurance Available</li>
<li>Dental Insurance Available</li>
<li>Company-Paid Life Insurance</li>
<li>Company-Paid Short-Term Disability Insurance</li>
</ul>
Pay: $18.00 - $25.00 per hour
Expected hours: 40.0 per week
Work Location: In person

Inside Sales Representative / Customer Service Representative (CSR)

Inside Sales Representative / Customer Service Representative (CSR)

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