Inside Sales Representative (ISR) Manager

Role & Responsibilities:

We are seeking an experienced Inside Sales Representative (ISR) Manager to lead and scale our enterprise inside sales team focused on Cloud, Cyber Security, and IT Infrastructure Solutions. The candidate will run the outbound pipeline strategy for the Indian Domestic Market, overseeing a team of enterprise inside sales specialists. This role combines strategic campaign architectureanchored in ABM frameworks and BANT qualification modelswith active team performance coaching to drive revenue-ready opportunities.

Key Responsibilities:

• Manage, mentor, and track the daily performance of an Inside Sales Representative (ISR) team to hit meeting and pipeline quotas.

• Architect and enforce enterprise-level Account-Based Marketing (ABM) prospecting plans specifically optimized for the Indian Domestic Market.

• Ensure the team strictly adheres to the BANT framework (Budget, Authority, Need, Timeline) to guarantee only high-quality SQLs are moved to sales.

• Direct team execution across complex technical domains: Cloud Migration, Cloud Infrastructure, Cyber Security, Managed Services, Data Centers, and overall Technology Sales.

• Coach the team on multi-channel outreach (LinkedIn Sales Navigator, email automation, phone) and CXO-level decision-maker mapping.

• Partner closely with Practice Heads and Field Sales Leaders to align targeted demand generation initiatives with local market requirements.

• Audit Salesforce CRM inputs to maintain excellent data hygiene, transparent funnel reporting, and accurate conversion metrics.

Preferred Candidate Profile:

• Experience: 10 to 12 years of overall experience in Enterprise B2B / IT Services / Cloud Migration / Cyber Security / Cloud Infrastructure / Managed Services / Technology Sales.

• MANDATORY REQUIREMENT: Solid, verifiable track record in People Management / Team Handling within an Inside Sales setup.

• Domain Knowledge: Deep structural understanding of Domestic Indian enterprise purchasing behaviors regarding Data Centers, Cloud infrastructure, and managed IT.

• Methodologies: Mastery over ABM account planning, heat-mapping, and BANT-focused pipeline building.

• Competencies: High execution drive, outstanding stakeholder management, and exceptional verbal and written communication.