Inside Sales Representative (IT / Tech)

Job Responsibilities:

The Inside Sales Representative is responsible for generating qualified sales opportunities through inbound lead qualification, outbound prospecting, and transactional sales. This role focuses on driving pipeline growth, booking qualified meetings for the Business Development team, and closing smaller cloud service opportunities. And is a KPI-driven sales role suited for candidates who enjoy prospecting, engaging customers, and working in a fast-paced cloud technology environment.

• Qualify inbound and marketing-generated leads according to the company's lead qualification framework.
• Respond promptly to customer enquiries while meeting defined SLA response times.
• Conduct outbound prospecting via phone, email, LinkedIn, and other channels to generate new business opportunities.
• Build prospect pipelines within industries such as Web3, Internet, Gaming, FinTech, and Enterprise.
• Schedule qualified meetings for the Business Development team with complete customer information.
• Manage transactional cloud sales opportunities from quotation through closing.
• Maintain accurate CRM records, sales activities, and opportunity updates.
• Coordinate with Solution Architects, Technical Account Managers, Marketing, and Business Development teams to ensure smooth lead handover and sales execution.

Job Requirements:

• Diploma or Bachelor's Degree in: Business / Marketing / Information Technology

• Minimum 2 years of Inside Sales, Sales Development Representative (SDR), Business Development Representative (BDR), Telesales, or B2B Technology Sales experience.

• Languages: English (Business communication) & Mandarin (to support Mandarin-speaking customers)

• Technical Skills

  • CRM systems (Salesforce, HubSpot, Zoho, Microsoft Dynamics or similar)
  • LinkedIn Sales Navigator (preferred)
  • Email outreach tools
  • Microsoft Excel / Google Sheets
  • Sales reporting
  • Pipeline management