Inside Sales Representative - Italian - Sofia

Position: Inside Sales Representative

Location: Sofia, Bulgaria

Work model: On site

Employment type: Full-time

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DUTIES AND RESPONSIBILITIES:

• Engage and qualify inbound leads from web forms and partners, understanding business needs and converting them into sales opportunities
• Identify and pursue new customers through research, networking, and proactive outbound outreach, including cold calling
• Act as a trusted consultant and payments expert, delivering tailored solutions aligned with client requirements
• Lead negotiations on pricing and terms, close deals, and consistently achieve or exceed sales targets
• Drive revenue growth and new account acquisition by successfully onboarding customers into the product ecosystem
• Build and maintain long-term customer relationships, ensuring a seamless sales experience and ongoing engagement
• Accurately track sales activities, pipeline, and customer interactions in HubSpot, providing regular performance updates and forecasts
• Collaborate with internal teams and stakeholders to align on strategy, goals, and customer success initiatives.

REQUIREMENTS:

• Native or fluent Italian speaker, with C1-level English both oral and written
• Minimum 2 years of experience in inside sales, outbound sales, or business development, including cold calling and deal closing
• Strong phone-based sales skills, with confidence in handling objections and closing deals
• Experience using CRM systems; HubSpot knowledge is an advantage
• Proactive, results-driven mindset with strong ownership and accountability
• Proven ability to consistently follow up, nurture leads, and drive opportunities to closure
• Excellent communication, negotiation, and interpersonal skills
• Strong organizational and time management skills, with the ability to prioritize and work independently
• Target-driven approach with a consultative sales style.

OFFER:

• Additional health insurance supporting your overall well-being
• Access to a mental health support program
• Multi Sport card for fitness and wellness activities
• Access to a company library with 50+ hours of professional sales training videos
• Company-provided work computer.