Inside Sales Representative Non Exempt

Key Responsibilities

• Develop a deep understanding of Frontier Steel’s products and services.
• Partner with the external sales team to identify and capitalize on new sales opportunities.
• Assist clients in selecting the right products and services to meet their needs.
• Provide coverage and support for other Inside Sales Representatives as needed.
• Maintain regular customer contact and ensure a high level of customer service.
• Collaborate with branches and purchasing teams to secure optimal pricing and material options.
• Enter and track customer orders while understanding costing and quoting structures.
• Stay informed on market trends to maximize profitability.
• Build trust with existing customers while researching and developing new leads.
• Work with sales and operations teams to develop cost-effective solutions.
• Coordinate with purchasing to source materials for urgent customer needs.
• Partner with operations to manage account activity and ensure timely order fulfillment.
• Generate accurate quotes and provide product information to customers promptly.
• Develop solutions for customer inquiries and foster strong internal and external relationships.

What We Offer:

• Competitive compensation package of $24-32 per hour depending on experience.
• Paid vacation and annual bonus opportunities.
• 401(k) with company match
• Comprehensive benefits package to include Health, Dental, Vision, and Life insurance.
• Voluntary Value Share Plan (a Russel Metals stock option).

We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to grounds protected by law including race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics and disability

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