Inside Sales Representative | Work From Office | Night Shift

We’re Hiring: Inside Sales Representative

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! Join our team at Cloudstaff, the #1 workplace everywhere!

Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: Inside Sales Representative
Work Arrangement: Work from Office
Location: Philippines - Ortigas
Schedule: Night Shift

Job Description:

Key Responsibilities:

• Engage with Inbound Marketing Leads, providing timely follow-up and conversion support.
• Re-engage with Aged Inbound Marketing Leads to uncover renewed interest and opportunities.
• Conduct Outbound cold-call dialing on targeted lists to identify new prospects and expand customer reach.
• Use the Five9 dialing program to manage inbound and outbound calling campaigns efficiently.
• Understand customer needs and present the client’s phone solution that address business challenges.
• Manage the full sales cycle — from lead qualification to closing sales — while meeting performance targets.
• Accurately disposition all leads, including honoring requests from prospects who wish to be added to the “Do Not Call” list, in compliance with policies and regulations.
• Maintain precise records of client interactions, lead status, and pipeline activity in CRM systems.
• Collaborate with Cloudstaff and the client to align sales strategies and meet revenue goals.
• Provide insights into customer feedback and market trends to support ongoing business development.

Qualifications and requirements:

• Bachelor’s degree in Business, Marketing, Communications, or related field (preferred).
• 2–3 years of proven experience in inside sales, telesales, or account management.
• Strong communication, negotiation, and relationship-building skills.
• Track record of achieving or exceeding sales quotas.
• Proficiency with CRM systems and MS Office/Google Workspace tools.
• Experience using the Five9 dialing program is preferred.
• Highly motivated, results-driven, and adaptable to a dynamic work environment.
• Willingness and ability to work US hours (night shift, PH time).

Non-negotiable skills and requirements:

• 2–3 years of proven experience in inside sales, telesales, or account management.
• Proficiency with CRM systems and MS Office/Google Workspace tools.
• Willingness and ability to work US hours (night shift, PH time).

Perks & Benefits (Work From Office/Hybrid):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment

• Up to 24 leave credits per year

• Flexible leave credits which may be used for vacation, emergency and sick leaves

• Endless opportunities for career advancement

• Exclusive ATM inside the office for employee's convenience

• Annual Performance Review with Salary Increase

• We set you up for success with a company-provided PC/Laptop and fiber internet connection

• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!

• Top notch workplace with first class VIP lounge and game rooms

• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance

• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues

• Mental Wellness Employee Assistance program through Lifeworks

• In-house psychiatrist available to support employees' well-being

• Become part of the Employee Share Units program

• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc

  Cloudstaff : Build Your Career, Anywhere
  Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

  Why Cloudstaff is the #1 Workplace?

  • Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
  • Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
  • Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

  **To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**