Inside Sales Representative SaaS

About the Role

We're looking for a driven, organized Inside Sales Representative (ISR) to join our team. This is a high-activity role sitting at the intersection of database-driven outreach, lead nurturing, and SMB sales.

You'll work from our existing lead database and prospect pool understanding each account, identifying which prospects show real potential, and building relationships with them through targeted email outreach and nurturing. You'll monitor how prospects respond and engage, follow up at the right moments, and guide evaluated, high-potential leads into discovery conversations and through to close, all tracked in Salesforce. You'll also play a key role supporting our channel and VAR (Value Added Reseller) partners.

If you thrive on variety, enjoy hitting numbers, and want to grow in a B2B sales environment, this could be a great fit for you.

What You'll Do

Prospecting & Campaign Execution

• Research and build prospect lists aligned to each campaign's objectives
• Design and deploy multi-thread communication sequences, customized by target vertical, industry persona, or partner initiative
• Execute high-volume outbound emails and calls on a set campaign schedule
• Monitor outbound results and sync regularly with marketing and product teams to optimize messaging through A/B testing

Sales Execution

• Lead discovery calls and customer meetings for SMB opportunities
• Manage the full sales cycle in Salesforce from opportunity creation through close-won
• Route larger opportunities to the Sales Manager when they exceed SMB scope

Channel & Partner Support

• Deliver sales presentations to Value Added Resellers (VARs)
• Support partner-driven initiatives alongside your own pipeline

Reporting & Forecasting

• Maintain accurate, up-to-date pipeline data and forecasts
• Participate in weekly forecasting and detailed pipeline reviews

Nice to Have

• Experience in a PLG (product-led growth) or hybrid sales motion
• Familiarity with Microsoft 365 and Teams as a calling platform
• Exposure to SMB and mid-market segmentation strategies