Inside Sales Representive - Veterinary Equipment

Do you enjoy learning how products work, helping customers make good decisions, and making sure the details are right?

Intriquip Instruments Inc. supplies and services veterinary equipment for customers across Canada. We are adding an inside sales representative to help our customers get clear answers, accurate quotations and dependable follow-up while our outside sales team spends more time visiting clinics.

This role suits someone who is curious about technical products, comfortable speaking with customers, and organized enough to keep several opportunities moving. Veterinary equipment experience is helpful, but we are also interested in capable people from other technical sales, quoting or customer service backgrounds.

What you will do

• Respond to phone and email enquiries, ask useful questions and identify what customers need.
• Learn our equipment range and prepare accurate quotations, including accessories and relevant delivery or installation requirements.
• Follow up quotations by phone and email, answer routine questions and close standard purchases.
• Work with outside salespeople on larger opportunities, involving specialists when needed.
• Keep customer records and next steps current in Odoo, and hand confirmed orders to our operations team.

What we are looking for

• Clear written and spoken communication.
• Careful attention to detail and reliable follow-through.
• A willingness to learn unfamiliar products and ask questions rather than guess.
• Confidence using business software, email and spreadsheets. CRM or ERP experience is an asset.
• Experience in inside sales, technical customer service, quotations, equipment or distribution is an asset.
• French language skills are an asset.

How we work

Our core values are:

• Be Compassionate
• Be a Learner
• Help First
• Do The Right Thing
• Be Humbly Confident

We value people who take ownership, help colleagues and are honest about what they know.

What we offer

• A full-time office role in Emerald Park.
• Product training and support from experienced sales and service colleagues.
• A base salary with performance bonus eligibility.
• A Health Spending Account that can reimburse eligible medical, dental and vision expenses.

How to apply

Apply with your résumé and answers to the screening questions. We are more interested in specific examples of your work than a generic cover letter.

Shortlisted candidates will complete a conversation and a practical exercise using supplied product information. We assess how you learn and work; prior knowledge of our equipment is not required.

Pay: $60,000.00-$70,000.00 per year

Benefits:

• Company events
• Dental care
• Extended health care
• On-site parking
• Vision care

Application question(s):

• Are you able to work full-time, in person at our Emerald Park, Saskatchewan office?
• Describe a time you learned an unfamiliar product or technical subject to help a customer. How did you check that your advice was accurate?
• Tell us about a quotation, order or customer request where details mattered. What did you check, and what was the result?
• How do you track outstanding customer requests and follow-ups when several customers need help at once?
• Are you legally entitled to work in Canada?
• A customer asks whether equipment can arrive next Friday, but you have not confirmed availability or shipping time. Write the short email you would send them.

Work Location: In person