Inside Sales Specialist

Role & responsibilities

This is a full-time, on-site role for an Inside Sales Specialist based in Hyderabad**.** The ideal candidate will have an MBA in Marketing and proven experience in lead generation, market research, contact gathering, and customer engagement within the Indian domestic market, particularly in the enterprise networking and cybersecurity domains.

Key responsibilities include sourcing new data, generating qualified leads, conducting complete customer background and requirement research, and achieving target-based sales. The role also involves scheduling demos/POCs, supporting webinars and events, and developing comprehensive customer reports. Market research via public platforms is essential to understand prospect needs and roadmaps for strategic outreach.

Key Responsibilities

• Lead Generation: Identify and source potential leads through databases, digital platforms, and professional networks to build a qualified outreach pipeline.
• Customer Research: Perform detailed background checks on prospects to understand their business, technical landscape, and buying behavior.
• Requirement Gathering: Identify and document customer requirements through discovery calls and initial conversations to support solution alignment.
• Demo/POC Scheduling: Coordinate and schedule product demonstrations and proof of concept (POC) sessions with pre-sales and technical teams.
• Webinar & Event Outreach: Promote participation in marketing events and webinars through proactive calling, invitations, and follow-ups.
• Market Research: Analyze public sources to track market trends, competitor activity, and customer technology roadmaps to support targeted messaging.
• CRM Management: Maintain accurate and up-to-date records of all leads, interactions, and opportunities in the CRM system.
• Customer Reporting: Prepare comprehensive reports on each prospect/customer to support internal sales planning and execution.

Preferred candidate profile

• MBA in Marketing with relevant experience
• 1-3 years of inside sales or lead generation experience in the Indian B2B technology market
• Familiarity with enterprise networking and cybersecurity solutions
• Strong skills in market and customer research, with the ability to extract insights from public platforms
• Proficiency in CRM tools and lead generation platforms (e.g., LinkedIn Sales Navigator, ZoomInfo, Apollo etc.)
• Excellent verbal and written communication skills
• Strong organizational abilities with attention to detail in documentation and reporting