Inside Sales Specialist

What Will You Drive?

• Drive sales growth by understanding customer needs, preferences, and budget, and recommending the most suitable semi-precious gemstones and jewelry pieces.
• Deliver exceptional customer consultations through personalized guidance on gemstone selection, jewelry styling, and customization options across online and offline channels.
• Build strong product expertise around semi-precious gemstones, including their origin, quality, properties, and value, to confidently educate and influence customers.
• Create engaging product presentations and storytelling experiences that highlight the beauty, symbolism, and uniqueness of each gemstone and jewelry piece.
• Strengthen customer relationships through proactive follow-ups, personalized recommendations, and high-quality service to enhance customer loyalty and repeat business.
• Identify upselling and cross-selling opportunities by recommending complementary jewelry, accessories, and customization services to maximize revenue.
• Ensure seamless order management by handling payments, shipping coordination, and order tracking with accuracy and efficiency.
• Stay updated on market trends, customer preferences, and competitor activities within the gemstone and jewelry industry to contribute valuable sales and product insights.

Who Are We Looking For?

• A customer-focused sales professional with strong communication and relationship-building skills.
• Someone who enjoys consultative selling and can confidently engage customers to understand their requirements and recommend the right solutions.
• A candidate with the ability to present products in an engaging and persuasive manner through storytelling and product knowledge.
• An individual who is target-driven, proactive, and passionate about delivering exceptional customer experiences.
• Someone who is comfortable handling customer interactions across both online and offline platforms.
• A professional with strong attention to detail and the ability to manage orders and customer processes efficiently.
• A quick learner with an interest in gemstones, jewelry, luxury retail, or lifestyle products.
• Graduate in any stream.

Interested candidates can share their CV's at [email protected] or WhatsApp at 84482 87578